Personal Banker Associate I - Pontiac

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer focus","Professional communication","Risk awareness","Ethical conduct"]

Serve as a Financial Center Personal Banker I after onboarding and certification, using a consultative sales approach to identify and meet customers’ financial needs. Build customer profiles, recommend retail consumer and small business solutions, and proactively reach out using approved marketing tools. Drive cross-selling and outside sales activities, partner with mortgage and business teams for referrals, and process teller transactions while ensuring strong risk management and customer experience.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Personal Banker Associate I - Pontiac

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Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a Financial Center Personal Banker I after onboarding and certification, using a consultative sales approach to identify and meet customers’ financial needs. Build customer profiles, recommend retail consumer and small business solutions, and proactively reach out using approved marketing tools. Drive cross-selling and outside sales activities, partner with mortgage and business teams for referrals, and process teller transactions while ensuring strong risk management and customer experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain knowledge of retail consumer and small business products to recommend appropriate solutions.
  • •Use CAMP and other approved marketing tools to reach out, set appointments, and conduct periodic financial reviews.
  • •Focus on cross-selling and support outside sales activities, including member presentations, business sales calls, and community events.
  • •Process teller transactions and support retail account opening/servicing, including participating in consumer loan and bankcard processes. (Supervisory responsibilities: none.)
Travel: Medium travel

Key Requirements

  • •Complete the 4-8 week onboarding and education program and certification for the Retail Personal Banker I role.
  • •A college degree or work experience with transferable skills.
  • •Preferred experience in the financial industry.
  • •Demonstrate ability to perform sales activities to acquire new customers and cross-sell to existing customers.
  • •Obtain S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial services
Skills:Consultative sellingCustomer focusProfessional communicationRisk awarenessEthical conduct
Certifications:S.A.F.E. Act registration
Tech Stack:NMLSCAMP

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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