Staff Solutions Engineer

Kong
Singapore
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsSkills: ["Communication","Mentorship","Stakeholder management","Collaboration","Technical leadership"]

Serve as a trusted technical advisor at Kong, helping enterprise customers architect secure, scalable API ecosystems while transitioning into the agentic AI era. Partner with field sales to run discovery, validate POCs end-to-end, and lead complex multi-stakeholder deal strategy. Deliver demos, feasibility workshops, and technical documentation, while collaborating with support, product, and engineering to shape product direction and governance around AI/LLM workflows.

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FursaFursa
Kong
Kong
2 months ago

Staff Solutions Engineer

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Serve as a trusted technical advisor at Kong, helping enterprise customers architect secure, scalable API ecosystems while transitioning into the agentic AI era. Partner with field sales to run discovery, validate POCs end-to-end, and lead complex multi-stakeholder deal strategy. Deliver demos, feasibility workshops, and technical documentation, while collaborating with support, product, and engineering to shape product direction and governance around AI/LLM workflows.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Support field sales by helping customers understand Kong’s API and AI connectivity platform and value.
  • •Run discovery conversations and map customer requirements to Kong solutions from product reviews through production.
  • •Own technical validation for POCs and ensure stakeholder alignment across the evaluation process.
  • •Lead and support API Management and AI governance evaluations, including scoping API/AI use cases, LLM traffic management, and governance requirements.
  • •Deliver demonstrations and technical feasibility workshops, create DevOps/implementation documentation, and mentor junior SEs.

Key Requirements

  • •7+ years of software engineering and/or solutions engineering experience in SaaS, open source, or enterprise software.
  • •Own complex, enterprise-level deals across multiple technical and executive stakeholders.
  • •Experience mentoring or coaching SEs or technical team members.
  • •Hands-on experience with Docker, Kubernetes, and cloud-native platforms.
  • •Experience with REST and GraphQL APIs, CI/CD pipelines, and API security patterns (OAuth2, OIDC, mTLS), plus AI-assisted development tooling (Claude Code, GitHub Copilot, OpenAI Codex, or equivalent).
Experience:7+ yearsSaaSOpen sourceEnterprise software
Skills:CommunicationMentorshipStakeholder managementCollaborationTechnical leadership
Tech Stack:Kong APIAPI managementAI connectivityDockerKubernetesCloud-native platformsRESTGraphQLCI/CDOAuth2OIDCMTLSClaude CodeGitHub CopilotOpenAI CodexLLM architecturesModel routingRate limitingSemantic cachingPrompt governance

Company Brief

Kong
Provides a cloud-native API and service connectivity platform (Kong Gateway, Konnect, Kuma, Insomnia) that secures, manages, and observes APIs and microservices for enterprises across cloud and hybrid environments.
Industry: API Platforms
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2017
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor