MCB Branch Manager

Home BancShares
United States
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 2+ yearsEducation: high_schoolSkills: ["Interpersonal communication","Organizational skills","Customer service","Leadership","Compliance awareness"]

Supervise and direct daily branch operations, ensuring efficient, compliant handling of transactions, security, cash/vault and account services. Lead staff through training, performance reviews, staffing needs, and customer support for complex issues. Drive branch profitability by pursuing deposits, fee income, loan growth, and referrals, while supporting lending through customer servicing and cross-sell. Maintain strong morale and ensure Bank Secrecy Act/AML compliance, confidentiality, and policy adherence.

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FursaFursa
Home BancShares
Home BancShares
11 hours ago

MCB Branch Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Supervise and direct daily branch operations, ensuring efficient, compliant handling of transactions, security, cash/vault and account services. Lead staff through training, performance reviews, staffing needs, and customer support for complex issues. Drive branch profitability by pursuing deposits, fee income, loan growth, and referrals, while supporting lending through customer servicing and cross-sell. Maintain strong morale and ensure Bank Secrecy Act/AML compliance, confidentiality, and policy adherence.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Supervise and direct branch staff, including hiring, training, counseling, performance reviews, and daily oversight
  • •Manage branch operational procedures (dual control, vault/cash/ATM balancing, security, deposit operations, opening/closing, account maintenance) and approve unusual transactions
  • •Be the go-to for account questions and train staff on account opening and maintenance
  • •Cross-sell bank products and services, assist with loans, and convert loan-only customers into long-term banking relationships
  • •Maintain compliance with regulations and policies (including Bank Secrecy Act and Anti-Money Laundering), protect confidential information, and support training/policy updates

Key Requirements

  • •2+ years of related banking experience and/or training, or an equivalent combination of education and experience
  • •Previous supervisory experience and proven ability to implement policies and procedures
  • •Strong interpersonal, verbal, and telephone communication skills, plus exceptional organizational abilities
  • •Proficiency with Microsoft Windows, Word, Excel, and email systems
  • •High school diploma or equivalent, plus specialized schooling/on-the-job education in banking operations, customer service, or clerical/administrative functions
Experience:2+ yearsRetail bankingBanking operationsCustomer serviceBanking salesLendingCredit
Education:High School in Finance, Marketing (preferred)
Skills:Interpersonal communicationOrganizational skillsCustomer serviceLeadershipCompliance awareness
Languages:English
Tech Stack:Microsoft WindowsMicrosoft WordMicrosoft ExcelEmail systemsComputersOffice equipmentTelephones

Company Brief

Home BancShares
Bank holding company that operates Centennial Bank and provides commercial and consumer banking services, including lending, deposits, treasury management, and online banking. Serves individuals, businesses, and public entities across the southern United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Conway, United States
Founded: 1998
WebsiteLinkedIn