Senior Advanced Technical Product Owner

Honeywell
Atlanta, Charlotte
Workplace: HybridFull timeFunction: Product ManagementExperience: 7+ yearsEducation: bachelorsSkills: ["Presentation communication","Interpersonal skills","Prioritization","Collaboration","Flexibility"]

Lead and mentor a team of IT technical product owners, shaping the strategic direction and execution of technology initiatives. Own solution design sessions, assess implementation speed, scalability, supportability, and cost of ownership, and map business processes to clearly communicate architecture decisions. Stay current on CX and digital transformation trends, explore new technologies, and collaborate with enterprise architects to ensure compliance with standards.

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FursaFursa
Honeywell
Honeywell
1 day ago

Senior Advanced Technical Product Owner

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Lead and mentor a team of IT technical product owners, shaping the strategic direction and execution of technology initiatives. Own solution design sessions, assess implementation speed, scalability, supportability, and cost of ownership, and map business processes to clearly communicate architecture decisions. Stay current on CX and digital transformation trends, explore new technologies, and collaborate with enterprise architects to ensure compliance with standards.
Location: Atlanta, Charlotte
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Participate in and lead solution design sessions as appropriate.
  • •Assess solutions for implementation flexibility, speed, quality, scalability, supportability, and cost of ownership.
  • •Become familiar with BA Digital Eco systems and Data to leverage and extend the landscape to meet business and technical objectives.
  • •Keep current on technology trends and research/implement new or alternate technologies aligned to business goals.
  • •Create detailed business process maps to document architecture decisions and communicate specifications; collaborate with the Enterprise Architect team for compliance.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kFlexible SpendingEapParental LeavePaid LeavePaid Holidays

Key Requirements

  • •7+ years of overall IT experience.
  • •3+ years functional and technical experience with Nice CXOne, SFDC, and Generative/Conversational/Agentic AI.
  • •3+ years experience integrating Nice CXOne and SFDC with Generative/Conversational/Agentic AI.
  • •3+ years leading technical solutions related to CX services such as case management, contact centers, and agent management.
  • •Bachelor’s degree in computer science/IT (or related field) and relevant certifications (e.g., PMP, ScrumMaster).
Experience:7+ yearsITDigital transformationCustomer experience (CX)
Education:Bachelor's in Computer science, Information Technology, or related field
Skills:Presentation communicationInterpersonal skillsPrioritizationCollaborationFlexibility
Certifications:PMPScrumMaster
Tech Stack:Nice CXOneSFDCGenerative AIConversational AIAgentic AIAgileScrumCX servicesCase ManagementContact CentersAgent Management

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
Glassdoor
Glassdoor: 3.8
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