Citizens Teller - Part Time

Citizens Bank
United States
Workplace: OnsitePart timeUSD 24.15 - 29.3 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Listening","Communication","Problem solving","Customer-centric service","Multitasking"]

Greet customers in the branch and help them complete simple transactions using digital tools like the mobile app and ATMs. Provide personalized guidance and advice, educate customers on Citizens products, and connect them with bankers for next steps. Follow all cash-handling, state, and local regulatory requirements while delivering exceptional, customer-centric service during branch hours.

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Citizens Bank
Citizens Bank
2 days ago

Citizens Teller - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Greet customers in the branch and help them complete simple transactions using digital tools like the mobile app and ATMs. Provide personalized guidance and advice, educate customers on Citizens products, and connect them with bankers for next steps. Follow all cash-handling, state, and local regulatory requirements while delivering exceptional, customer-centric service during branch hours.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and support transaction completion using the mobile app and ATMs.
  • •Provide personalized advice and solutions to help customers achieve financial goals.
  • •Educate customers on Citizens products and benefits and respond to questions and concerns.
  • •Follow all financial policies and procedures, including proper cash handling and relevant laws/regulations.
  • •Identify customer needs through questioning and connect customers to bankers for next steps.

Pay and Benefits

Salary: USD 24.15 - 29.3 hourly
Perks:Health InsuranceDentalVision401kTuition Assistance

Key Requirements

  • •High school degree or GED.
  • •6 months’ experience processing transactions (cash and/or digital payments).
  • •1 year of customer experience recommending and referring products and services.
  • •Strong listening and communication skills for customer interactions.
  • •Comfortable using digital technology and able to work branch hours, including weekends and evenings.
Education:High School
Skills:ListeningCommunicationProblem solvingCustomer-centric serviceMultitasking

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website