Customer Experience Banker - Latonia

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, helping them achieve financial goals by accurately processing transactions and proactively identifying needs. Build and retain consumer and business relationships through a disciplined sales approach, follow-up, outbound calling, and referral sourcing. Educate customers on deposit products and guide them to the right bank areas, while following all operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
6 days ago

Customer Experience Banker - Latonia

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Closed

Job Summary

Serve as a financial concierge for walk-in customers, helping them achieve financial goals by accurately processing transactions and proactively identifying needs. Build and retain consumer and business relationships through a disciplined sales approach, follow-up, outbound calling, and referral sourcing. Educate customers on deposit products and guide them to the right bank areas, while following all operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and explain them clearly.
  • •Proactively retain and grow customer relationships using a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and partnerships.
  • •Follow operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration/contracting/civil affairs or similar role, or a bachelor’s degree.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
  • •Must be currently authorized to work in the United States on a full-time basis.
Experience:BankingFinancial servicesRetail salesCustomer service
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn