Claims Processing Agent (Dubai, AE)

Allianz
Dubai
Workplace: OnsiteFull timeFunction: Insurance & ActuarialExperience: 1-2 yearsSkills: ["Detail-oriented","Customer-focused","Interpersonal skills","Communication","Accuracy","Team player","Work ethic","Ability to work under pressure"]

Process and evaluate claims using established procedures to meet service standards and customer satisfaction targets. Respond accurately and professionally to client inquiries, collaborating with other departments when needed to resolve issues efficiently. Support team productivity goals and SLA delivery, maintain high-quality work performance, and build claims expertise through departmental medical training and adaptability across claims-handling tasks.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Allianz
Allianz
9 hours ago

Claims Processing Agent (Dubai, AE)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Process and evaluate claims using established procedures to meet service standards and customer satisfaction targets. Respond accurately and professionally to client inquiries, collaborating with other departments when needed to resolve issues efficiently. Support team productivity goals and SLA delivery, maintain high-quality work performance, and build claims expertise through departmental medical training and adaptability across claims-handling tasks.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Review and handle claims according to established procedures.
  • •Provide accurate, professional responses to client inquiries and collaborate with other departments for timely resolution.
  • •Operate within service standards to support customer satisfaction and retention.
  • •Meet team productivity goals and deliver against the Service Level Agreement (SLA).
  • •Support the Team Leader and participate in medical training to improve medical terminology understanding and claims-processing proficiency.

Key Requirements

  • •Bachelor’s degree in a medical field, paramedical, finance, business administration, insurance, or a related field (preferred).
  • •1–2 years’ experience in a customer-focused environment, ideally clinical/paramedical, TPA, or insurance roles.
  • •Proficiency in MS Office.
  • •Strong interpersonal and communication skills with accuracy and a customer-focused mindset.
  • •Legally permitted to work in the country of operations.
Experience:1-2 years
Skills:Detail-orientedCustomer-focusedInterpersonal skillsCommunicationAccuracyTeam playerWork ethicAbility to work under pressure
Tech Stack:MS Office

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn