Relationship Manager

Discover Financial
United States
Workplace: OnsiteFull timeUSD 74,200 - 84,700 annuallyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Relationship building","Strategic thinking","Customer service orientation","Territory analysis"]

Build and manage relationships with automotive dealerships to support Capital One Auto Finance. Serve as the first point of contact for dealer issues related to underwriting and funding, making outbound calls and handling inbound inquiries. Review underwriting structure, guide deals through funding processes, analyze territory production goals, and adjust monthly plans to achieve targets. Partner with internal peers to maintain operational alignment, with regular in-office training and scheduled Saturday availability.

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FursaFursa
Discover Financial
Discover Financial
3 days ago

Relationship Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Build and manage relationships with automotive dealerships to support Capital One Auto Finance. Serve as the first point of contact for dealer issues related to underwriting and funding, making outbound calls and handling inbound inquiries. Review underwriting structure, guide deals through funding processes, analyze territory production goals, and adjust monthly plans to achieve targets. Partner with internal peers to maintain operational alignment, with regular in-office training and scheduled Saturday availability.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Cultivate positive relationships with dealerships to support Auto Finance partnerships.
  • •Create strategic deals and goals with dealerships via phone to optimize communication.
  • •Review underwriting structure for COAF and help resolve related dealer issues.
  • •Guide deals in house for funding and support operational alignment with internal teams.
  • •Analyze territory production goals and adjust monthly plans to achieve target goals.

Pay and Benefits

Salary: USD 74,200 - 84,700 annually

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •1+ year of experience in financial services OR 1+ year of B2B sales experience.
  • •Review underwriting structures for Capital One Auto Finance and guide deals through in-house funding.
  • •Analyze territory production goals and support communication with dealerships to meet deal targets.
  • •Availability to work in office 5 days per week during the first 90-day training period and cover ~3 Saturdays a month as needed.
Experience:1+ yearsFinancial servicesAuto financeCustomer relationsCustomer serviceB2B sales
Education:High School
Skills:CommunicationRelationship buildingStrategic thinkingCustomer service orientationTerritory analysis

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn