Senior Solutions Architect

Atlassian
Americas
Workplace: RemoteFull timeUSD 149,400 - 235,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Presentation","Organizational skills","Consultative skills","Strategic guidance"]

Lead technical implementations for Enterprise customers after the sale, partnering with Customer Success to drive onboarding, complex integrations, and system architecture from evaluation through production. Run architecture deep-dives, design custom solutions connecting DX APIs to client environments, and guide deployment and performance best practices. Serve as a trusted technical advisor, capture customer friction and feedback, and collaborate with Product and Engineering to inform the DX roadmap.

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FursaFursa
Atlassian
Atlassian
2 days ago

Senior Solutions Architect

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead technical implementations for Enterprise customers after the sale, partnering with Customer Success to drive onboarding, complex integrations, and system architecture from evaluation through production. Run architecture deep-dives, design custom solutions connecting DX APIs to client environments, and guide deployment and performance best practices. Serve as a trusted technical advisor, capture customer friction and feedback, and collaborate with Product and Engineering to inform the DX roadmap.
Location: Americas
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Customer Success Managers to drive and lead technical aspects of the post-sales lifecycle, including onboarding, complex integrations, and system architecture.
  • •Lead technical deep-dive sessions to understand customers’ long-term engineering goals and map the DX platform into their workflows.
  • •Design and build tailored solutions to connect DX APIs with client environments and meet unique business requirements.
  • •Ask consultative, detailed questions to navigate customer engineering processes, branching strategies, and deployment pipelines for optimal performance.
  • •Act as a technical advisor, capturing and synthesizing customer feedback to collaborate with Product and Engineering on roadmap updates.

Pay and Benefits

Salary: USD 149,400 - 235,000 annually

Key Requirements

  • •Exposure to programming with Ruby/Rails or Python and a solid understanding of APIs and RESTful services.
  • •Experience with version control systems like Git and the GitHub CLI.
  • •Familiarity with SQL (Postgres preferred) and the ability to leverage data for analytical solutioning.
  • •Knowledge of CI/CD pipelines, deployment workflows, and branching strategies.
  • •Excellent consultative skills, including communication/presentation and translating complex architecture into business outcomes.
Experience:Enterprise implementationsSoftware integrationsAPIsCI/CDData analytics
Skills:CommunicationPresentationOrganizational skillsConsultative skillsStrategic guidance
Tech Stack:RubyRailsPythonAPIsRESTful servicesGitGitHub CLISQLPostgresCI/CDDeployment pipelinesBranching strategies

Company Brief

Atlassian
Atlassian develops collaboration and workflow software—Jira, Confluence, Trello, Loom and more—used by teams for project management, software development, and IT service management across enterprises worldwide.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sydney, Australia
Founded: 2002
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Glassdoor: 3.1
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