Manager, Spaceport Events

X AI
Palo Alto
Workplace: OnsiteFull timeUSD 130,000 - 160,000 annuallyFunction: Product ManagementExperience: 5+ yearsEducation: high_schoolSkills: ["Communication","Leadership","Prioritization","Problem-solving","Adaptability"]

Lead the Spaceport Events hospitality team, supervising staff, overseeing guest services, and ensuring high customer satisfaction across event spaces. Delegate and monitor service flow, address customer concerns in person, and maintain event area upkeep. Own operational standards through detailed service plans and training materials, manage hospitality requests via JIRA, and oversee catering reporting. Coordinate group travel and vendors, uphold food safety practices, and support events across SpaceXAI sites as needed.

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FursaFursa
X AI
X AI
1 day ago

Manager, Spaceport Events

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead the Spaceport Events hospitality team, supervising staff, overseeing guest services, and ensuring high customer satisfaction across event spaces. Delegate and monitor service flow, address customer concerns in person, and maintain event area upkeep. Own operational standards through detailed service plans and training materials, manage hospitality requests via JIRA, and oversee catering reporting. Coordinate group travel and vendors, uphold food safety practices, and support events across SpaceXAI sites as needed.
Location: Palo Alto
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Hire and manage employees on the Spaceport Events team.
  • •Set and enforce standards for event operations using detailed service plans, timelines, and schedules.
  • •Oversee hospitality requests using the JIRA ticketing system and manage catering reporting for venues and event areas.
  • •Coordinate and delegate information for large group travel, including accommodations, transportation, and on-site activities.
  • •Ensure staff adherence to food safety practices and create training materials; communicate with vendors to resolve delivery and product quality issues.
Travel: Medium travel

Pay and Benefits

Salary: USD 130,000 - 160,000 annually
Equity and Bonus:Equity
Perks:EquityHealth InsuranceVisionDental401kDisability InsuranceLife Insurance

Key Requirements

  • •High School diploma or equivalency certificate.
  • •5+ years of experience in hospitality.
  • •2+ years of management experience.
  • •Excellent interpersonal, oral and written communication skills, with strong time management.
  • •Valid California Food Handler and RBS certification (or willingness to obtain them before employment).
Experience:5+ yearsHospitalityEvent planningFood services
Education:High School
Skills:CommunicationLeadershipPrioritizationProblem-solvingAdaptability
Certifications:California Food HandlerRBS CertificationManager level food safety certification
Languages:English
Tech Stack:JIRA

Eligibility

Nationality:US National

Company Brief

X AI
Develops advanced artificial intelligence models and research aimed at building safe, general AI and understanding the fundamental nature of the universe. Focuses on large-scale AI systems, research publications, and building foundational AI capabilities.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Early Stage Startup
Headquarters: San Francisco, United States
Founded: 2023
Website