Banking Operations Associate

NTT
Chennai
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1-3 yearsSkills: ["Communication","Problem-solving","Attention to detail"]

Support international BPO banking operations with a focus on KYC/AML/CDD. Maintain SLAs and provide regular updates to your team manager, identifying issues early and escalating or resolving complex cases using process knowledge. Follow technical protocols and departmental procedures, communicate job-specific information to coordinate with teammates, and participate in training programs aligned to business needs. Flexible availability for night shifts and strong English communication are required.

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NTT
NTT
4 weeks ago

Banking Operations Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Closed
Reposted: similar role first listed 4 weeks ago

Job Summary

Support international BPO banking operations with a focus on KYC/AML/CDD. Maintain SLAs and provide regular updates to your team manager, identifying issues early and escalating or resolving complex cases using process knowledge. Follow technical protocols and departmental procedures, communicate job-specific information to coordinate with teammates, and participate in training programs aligned to business needs. Flexible availability for night shifts and strong English communication are required.
Location: Chennai
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Maintain SLAs and report regularly to the team manager
  • •Anticipate problems and recognize deviations from standard practices
  • •Seek assistance and resolve complex issues using process knowledge
  • •Adhere to project requirements and departmental objectives
  • •Follow technical protocols and general procedures and coordinate with team members

Key Requirements

  • •1–3 years of work experience in an international BPO banking process
  • •Expertise (SME) in KYC/AML/CDD is mandatory
  • •Flexible to work night shifts
  • •Excellent oral and communication skills in English
  • •Strong understanding of KYC/AML concepts and processes
Experience:1-3 yearsBPOBanking
Skills:CommunicationProblem-solvingAttention to detail
Languages:English

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn