Customer Experience Banker - Dallas, TX ( Kiest)

Serve as a Financial Concierge for walk-in branch customers, helping them achieve financial goals by retaining and growing consumer and business relationships. Use a disciplined sales process to identify needs, recommend appropriate deposit and banking products, and resolve customer issues accurately. Educate customers on consumer deposit products and refer them to other bank areas to deepen relationships while following operational, risk, security, and regulatory policies.