Senior Lead Systems Engineer, AI & Automation

Braze
Toronto
Full timeCAD 119,000 - 187,000 annuallyFunction: IT Operations (Systems/Network Admin)Experience: 8+ yearsSkills: ["Technical leadership","Collaboration","Continuous improvement","Thoughtful systems design","Accountability"]

Architect and lead enterprise-scale systems that connect Braze’s ecosystem with automation and AI-driven workflows. Build scalable integrations across platforms like Slack, Okta, Workday, Atlassian, GitHub, and Google Workspace using APIs, middleware, and event-driven patterns. Partner with Security, Infrastructure, Product, and IT to deliver reliable, governed solutions, evolve conversational self-service experiences, and pilot emerging AI/agent frameworks for responsible, operationally excellent automation.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Braze
Braze
23 hours ago

Senior Lead Systems Engineer, AI & Automation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Architect and lead enterprise-scale systems that connect Braze’s ecosystem with automation and AI-driven workflows. Build scalable integrations across platforms like Slack, Okta, Workday, Atlassian, GitHub, and Google Workspace using APIs, middleware, and event-driven patterns. Partner with Security, Infrastructure, Product, and IT to deliver reliable, governed solutions, evolve conversational self-service experiences, and pilot emerging AI/agent frameworks for responsible, operationally excellent automation.
Location: Toronto
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Architect and build intelligent automation and agentic workflows to streamline enterprise processes and improve employee productivity.
  • •Design and develop scalable integrations across SaaS platforms (Slack, Okta, Workday, Atlassian, GitHub, Google Workspace) using APIs, middleware, and event-driven patterns.
  • •Evolve conversational IT and self-service experiences to reduce reliance on traditional ticket-based workflows and improve service delivery.
  • •Lead enterprise platform architecture decisions to improve how systems communicate and operate, focusing on maintainability, extensibility, and resiliency.
  • •Provide technical leadership and mentoring on complex initiatives, shaping long-term integration strategy and technical roadmaps while maintaining governance and operational excellence.

Pay and Benefits

Salary: CAD 119,000 - 187,000 annually
Equity and Bonus:Equity
Perks:EquityHealth InsuranceDentalVisionLifeDisabilityPaid LeaveParental LeaveRetirementLearning BudgetRemote Work

Key Requirements

  • •8+ years designing enterprise-scale integrations and automation across modern SaaS environments.
  • •Strong software engineering experience building APIs, integrations, automation, or platform services.
  • •Proficiency in one or more programming languages such as Python, Go, TypeScript, or JavaScript.
  • •Experience with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards.
  • •Experience designing scalable architectures that balance business requirements, security, and operational simplicity.
Experience:8+ yearsSaaSEnterprise integrationsAIAutomationEvent-driven architectures
Skills:Technical leadershipCollaborationContinuous improvementThoughtful systems designAccountability
Languages:English
Tech Stack:PythonGoTypeScriptJavaScriptREST APIsWebhooksOAuthSCIMGraphQLSlackOktaWorkdayAtlassianGitHubGoogle WorkspaceAWSGCPAzureTerraformLarge language models

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn