Fraud Detection Sr Specialist - Deposit Fraud
Citizens Bank
Pittsburgh
Workplace: HybridFull timeFunction: Product ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Agility","Analytical Reasoning","Critical Thinking","Cross-Functional Collaboration","Customer Service","Decision Quality","Personal Initiative","Problem-Solving","Customer-Centricity","Service Excellence","Trust in Technology","Time Management","Communicating Effectively","Document and Records Management","Operational Excellence","Fostering Inclusion","Motivating Others","Valuing Diversity and Inclusion"]Protect customers and uphold the integrity of financial transactions by investigating deposit-related fraud and assessing account risk. You’ll perform analytical reviews of customer data and documentation, research findings through independent investigation, and take appropriate actions per procedures. The role includes meeting internal SLAs, documenting investigation results, and collaborating with customers, colleagues, and business partners to restore account integrity and resolve fraudulent activity.
