Account Manager, PAR Retail

PAR Technology
United States
Workplace: RemoteFull timeUSD 80,000 - 100,000 annuallyFunction: Customer Success & Account ManagementExperience: 3-5 yearsSkills: ["Relationship building","Communication","Collaboration","Problem-solving","Prioritization"]

Serve as a trusted advisor to strategic retail customers, helping them unlock value from the PAR Retail platform and achieve measurable customer engagement outcomes. Own assigned customer relationships as the primary point of contact, coordinating across Product, Engineering, Delivery, Customer Success, and Operations. Deliver data-driven insights, facilitate recurring meetings and quarterly business reviews, monitor initiative progress, and advocate for customer needs to inform future enhancements.

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PAR Technology
PAR Technology
3 days ago

Account Manager, PAR Retail

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Source: Company careers pageValidated by: Fursa AI
Last checked: 46 minutes agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as a trusted advisor to strategic retail customers, helping them unlock value from the PAR Retail platform and achieve measurable customer engagement outcomes. Own assigned customer relationships as the primary point of contact, coordinating across Product, Engineering, Delivery, Customer Success, and Operations. Deliver data-driven insights, facilitate recurring meetings and quarterly business reviews, monitor initiative progress, and advocate for customer needs to inform future enhancements.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Build trusted advisor relationships with key customer stakeholders and help them maximize value from the PAR Retail platform through consultative guidance
  • •Deliver data-driven insights and translate platform capabilities into solutions that solve business challenges
  • •Serve as the primary owner of assigned customer relationships, facilitating recurring meetings, strategic planning, and quarterly business reviews
  • •Monitor progress against customer initiatives and surface customer feedback, market insights, and emerging needs
  • •Develop deep expertise in the PAR Retail platform and educate customers on best practices and innovative ways to drive greater value
Travel: Low travel

Pay and Benefits

Salary: USD 80,000 - 100,000 annually

Key Requirements

  • •Bachelor's degree or equivalent professional experience
  • •3–5 years of experience in account management or customer success
  • •Key account management or customer success experience with <12 clients and high ownership
  • •Experience in technology, software, SaaS, or related industries (preferred)
  • •Interest in customer engagement, customer experience, loyalty, or digital program strategy
Experience:3-5 yearsSaaSTechnologySoftware
Skills:Relationship buildingCommunicationCollaborationProblem-solvingPrioritization

Company Brief

PAR Technology
Provides unified software, hardware and services for restaurant and retail operations, including POS, digital ordering, loyalty, back-office, payments and hardware solutions for chains and independent operators worldwide.
Industry: Restaurants & Food Service
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Hartford, United States
Founded: 1968
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn