Customer Experience Banker (Stevensville, MI)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation","Problem-solving"]

Serve as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and recommending deposit and banking products. Handle customer transactions accurately and efficiently, balance daily, and provide exemplary service. Follow a disciplined sales and follow-up process to create new opportunities, refer customers to other bank areas, and adhere to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
5 days ago

Customer Experience Banker (Stevensville, MI)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and recommending deposit and banking products. Handle customer transactions accurately and efficiently, balance daily, and provide exemplary service. Follow a disciplined sales and follow-up process to create new opportunities, refer customers to other bank areas, and adhere to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Proactively grow customer relationships through disciplined sales, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Follow operational, security, risk, and regulatory policies and procedures; process transactions accurately and balance daily.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service, or a Bachelor's Degree.
  • •Customer service experience in banking, financial services, or goal-driven retail sales (preferred 1+ year).
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •Comfort with technology such as mobile services and online banking services.
  • •Ability to adhere to operational, security, risk, and regulatory policies and procedures.
Experience:1+ yearsBankingFinancial servicesRetail salesCustomer service
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentationProblem-solving
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn