Software Engineer in Test (Berlin)

Cresta
Berlin
Workplace: OnsiteFull timeFunction: Software EngineeringExperience: 5+ yearsEducation: mastersSkills: ["Communication","Problem-solving","Attention to detail","Team collaboration","Mentoring"]

Detail-oriented Software Engineer in Test in Berlin focused on building, expanding, and maintaining an automated testing ecosystem for a SaaS contact-center platform. You will design and execute test plans, automate key scenarios with Playwright (TypeScript), perform manual exploratory testing for complex areas, analyze results, and collaborate with developers and product managers to elevate quality across the SDLC.

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FursaFursa
Cresta
Cresta
8 months ago

Software Engineer in Test (Berlin)

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Last checked: 1 hour agoStatus: Live

Job Summary

Detail-oriented Software Engineer in Test in Berlin focused on building, expanding, and maintaining an automated testing ecosystem for a SaaS contact-center platform. You will design and execute test plans, automate key scenarios with Playwright (TypeScript), perform manual exploratory testing for complex areas, analyze results, and collaborate with developers and product managers to elevate quality across the SDLC.
Location: Berlin
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Design, develop, and execute comprehensive test plans and test cases for new and existing features.
  • •Identify ambiguities or gaps in product specifications and propose improvements to ensure testability.
  • •Automate key scenarios using our Playwright-based test framework (TypeScript), with a focus on reliability and maintainability.
  • •Perform manual exploratory testing, particularly for complex, high-impact features or areas with low automation ROI.
  • •Analyze and communicate test results, triaging issues with clear, actionable insights.

Key Requirements

  • •BS/MS in Computer Science, Engineering, or equivalent technical experience.
  • •5+ years of experience in software QA within SaaS, preferably in customer engagement or contact center platforms.
  • •Strong track record in creating and executing both manual and automated test strategies.
  • •Proficiency in automation frameworks (e.g., Playwright, Cypress) and modern development workflows.
  • •Deep understanding of QA methodologies, processes, and CI/CD practices.
Experience:5+ yearsSaaSCustomer engagementContact center
Education:Master's
Skills:CommunicationProblem-solvingAttention to detailTeam collaborationMentoring
Languages:English
Tech Stack:PlaywrightTypeScriptCypressCI/CDDatadogGrafana

Company Brief

Cresta
Builds AI-driven real-time coaching and assistance for customer-facing teams, using conversational intelligence to improve agent performance, automate workflows, and boost customer outcomes across contact centers and sales operations.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn