Citizens Banker

Citizens Bank
United States
Full timeUSD 25.48 - 31.25 hourlyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Customer relationship building","Multitasking","Team collaboration"]

Build trusted customer relationships at a bank branch by using your communication and problem-solving skills to understand needs and recommend financial solutions. Support customers across spending, saving, borrowing, and investing, help them plan for goals like buying a home or opening new credit, and introduce digital/mobile-first banking options. Collaborate with Wealth Management, Mortgage, and Business Banking partners while following all policies, procedures, and regulatory requirements, including proper cash handling.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Banker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Build trusted customer relationships at a bank branch by using your communication and problem-solving skills to understand needs and recommend financial solutions. Support customers across spending, saving, borrowing, and investing, help them plan for goals like buying a home or opening new credit, and introduce digital/mobile-first banking options. Collaborate with Wealth Management, Mortgage, and Business Banking partners while following all policies, procedures, and regulatory requirements, including proper cash handling.
Location: United States
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide trusted advice and financial recommendations to support customers’ spending, saving, borrowing, and investing needs.
  • •Learn customers’ personal financial goals and recommend tailored solutions to help them plan for the future.
  • •Introduce customers to digital and mobile-first banking options, including using the app or ATMs for transactions.
  • •Collaborate with Wealth Management, Mortgage, and Business Banking partners for customers with more complex needs.
  • •Follow all financial policies and procedures, including proper cash handling, state and local laws and regulations.

Pay and Benefits

Salary: USD 25.48 - 31.25 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid LeaveRetirement Benefits

Key Requirements

  • •High school degree or GED required.
  • •2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals.
  • •Ability to effectively ask questions and identify needs to improve the customer relationship.
  • •Proven success building relationships and recommending/referring products and services through in-person and phone interactions.
  • •Demonstrated ability to use digital technology to support business goals, with strong problem-solving skills.
Experience:2+ years
Education:High School
Skills:CommunicationProblem-solvingCustomer relationship buildingMultitaskingTeam collaboration
Licenses:NMLS

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website