Inside Sales Representative

Carvana
United States
Workplace: OnsiteFull timeUSD 18 - 20 hourlyFunction: SalesEducation: high_schoolSkills: ["Customer service","Verbal communication","Written communication","Multitasking","Problem-solving"]

Build and maintain customer and dealer relationships to drive auction business growth. Handle customer inquiries via phone, email, and text; resolve complaints and escalate serious incidents. Contact dealers daily to develop new buying and selling business, support sale-day activities, and maintain customer relationships through education on services and ADESA.com and mobile apps. Use ADESA’s CRM to log calls, run reports, and track dashboards while coordinating with other departments to maximize vehicle exposure.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Carvana
Carvana
2 days ago

Inside Sales Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Build and maintain customer and dealer relationships to drive auction business growth. Handle customer inquiries via phone, email, and text; resolve complaints and escalate serious incidents. Contact dealers daily to develop new buying and selling business, support sale-day activities, and maintain customer relationships through education on services and ADESA.com and mobile apps. Use ADESA’s CRM to log calls, run reports, and track dashboards while coordinating with other departments to maximize vehicle exposure.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Provide prompt customer attention by handling phone, email, and text inquiries in a courteous and timely manner.
  • •Resolve customer complaints and advise Management of serious complaints or incidents.
  • •Contact dealers daily to solicit and develop new buy and sell business, discussing inventory needs and promotions.
  • •Maintain customer relationships and act as a liaison by supporting outside sales and consignment dealers through ongoing communication.
  • •Use ADESA’s CRM to log calls, run reports, view dashboards, and complete sale-day duties and post-sale reporting.

Pay and Benefits

Salary: USD 18 - 20 hourly
Perks:401kPaid Leave

Key Requirements

  • •High school or GED required.
  • •1 year of customer service and administrative experience.
  • •Demonstrated ability to read, write, and communicate effectively in English.
  • •Valid driver’s license and ability to operate vehicle equipment and tools.
  • •Automotive/auction experience is preferred.
Education:High School
Skills:Customer serviceVerbal communicationWritten communicationMultitaskingProblem-solving
Licenses:Driver’s license
Languages:English
Tech Stack:SalesforceTableauCRMADESA.com

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn