Assistant Manager

Samsonite
Edmonton
Workplace: OnsiteFull timeCAD 24 - 27 hourlyFunction: Administration & Executive AssistanceSkills: ["Leadership","Coaching","Communication","Critical thinking","Solution orientation"]

Lead daily retail operations within the TUMI store to create a luxury client experience, build strong client relationships, and drive personal and store sales. Own performance against sales and KPI targets (conversion, DPT/UPT, and client data capture), support coaching and training for associates, help with recruiting and scheduling, and ensure visual standards and compliant store processes.

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FursaFursa
Samsonite
Samsonite
1 day ago

Assistant Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead daily retail operations within the TUMI store to create a luxury client experience, build strong client relationships, and drive personal and store sales. Own performance against sales and KPI targets (conversion, DPT/UPT, and client data capture), support coaching and training for associates, help with recruiting and scheduling, and ensure visual standards and compliant store processes.
Location: Edmonton
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store sales goals and KPI metrics, including conversion, DPT, UPT, and client data capture.
  • •Coach and develop store associates through roleplay, training content, feedback, and quarterly goal setting.
  • •Assist the Store Manager with recruiting and networking to build a high-caliber bench of potential candidates.
  • •Support store operations, including managing schedule, timecards, payroll, and maintaining Tumi University training.
  • •Ensure client experience excellence and adherence to visual merchandising guidelines and company policies and procedures.

Pay and Benefits

Salary: CAD 24 - 27 hourly
Perks:Paid LeaveEmployee DiscountHealth InsuranceDentalLife InsuranceDisability Coverage

Key Requirements

  • •Understand the TUMI brand and have a passion for the lifestyle, clients, and product assortment.
  • •Have strong sales and client experience, preferably in the luxury market, with proven success meeting sales goals and KPI targets.
  • •Display initiative and strategic thinking, and lead by example with integrity and ethical conduct.
  • •Be flexible and able to work nights, weekends, mornings, and holidays as needed.
  • •Have strong time management skills and communicate effectively with clients and the team.
Experience:Luxury retailClient serviceSalesTravel lifestyle
Skills:LeadershipCoachingCommunicationCritical thinkingSolution orientation

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn