Motorola Solutions

4 weeks ago

APX Next Customer Success Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Strategic partner to state and local government clients, driving adoption of APX NEXT and APX N-Line software, managing a regional book of business, and coordinating cross-functional teams to maximize value, retention, and revenue while navigating government requirements.

Location: New York, Pennsylvania, Connecticut, New Jersey

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Act as the primary advocate for State & Local agencies, aligning software capabilities with their operational goals to ensure full product adoption and documented success.
•Relationship Management: Cultivate trust-based relationships with technical and command leadership to maximize customer sentiment, retention and referenceability.
•Operational Excellence: Lead cross-functional internal teams—including Sales, Support, and Onboarding—to resolve client challenges quickly and minimize churn.
•Portfolio Leadership: Manage a regional book of business with a focus on annual recurring revenue, account expansion and identifying process improvements.
•Technical Advocacy: Translate public safety best practices into credible recommendations, helping agencies navigate integrations and workflow optimizations.

Travel: Low travel

Pay and Benefits

Salary: USD 100,000 - 120,000 annually

Key Requirements

•High School diploma or Bachelor's degree with 5+ years of experience in customer advocacy, sales, engineering, public safety, or project management.

Experience:5+ yearsPublic safetyGovernment

Education:Bachelor's

Skills:CommunicationRelationship managementPresentationStakeholder management

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Motorola Solutions

Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn

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Motorola Solutions

4 weeks ago

APX Next Customer Success Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: New York, Pennsylvania, Connecticut, New Jersey

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Act as the primary advocate for State & Local agencies, aligning software capabilities with their operational goals to ensure full product adoption and documented success.
•Relationship Management: Cultivate trust-based relationships with technical and command leadership to maximize customer sentiment, retention and referenceability.
•Operational Excellence: Lead cross-functional internal teams—including Sales, Support, and Onboarding—to resolve client challenges quickly and minimize churn.
•Portfolio Leadership: Manage a regional book of business with a focus on annual recurring revenue, account expansion and identifying process improvements.
•Technical Advocacy: Translate public safety best practices into credible recommendations, helping agencies navigate integrations and workflow optimizations.

Travel: Low travel

Pay and Benefits

Salary: USD 100,000 - 120,000 annually

Key Requirements

•High School diploma or Bachelor's degree with 5+ years of experience in customer advocacy, sales, engineering, public safety, or project management.

Experience:5+ yearsPublic safetyGovernment

Education:Bachelor's

Skills:CommunicationRelationship managementPresentationStakeholder management

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Motorola Solutions

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn