Lead Supervisor I

Tapestry
Illinois
Workplace: OnsiteFull timeUSD 16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Data-driven decision making","Conflict resolution","Team development"]

Lead and coach the Coach store team to achieve sales targets and deliver exceptional customer experiences. Maintain a strong leadership presence on the sales floor, embody brand values, and drive the execution of company initiatives. Monitor and analyze sales performance, recommend improvements, and support individualized team development. Recruit, interview, train, and provide feedback, while enforcing company and store policies and supporting HR/conflict resolution needs.

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FursaFursa
Tapestry
Tapestry
4 months ago

Lead Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Lead and coach the Coach store team to achieve sales targets and deliver exceptional customer experiences. Maintain a strong leadership presence on the sales floor, embody brand values, and drive the execution of company initiatives. Monitor and analyze sales performance, recommend improvements, and support individualized team development. Recruit, interview, train, and provide feedback, while enforcing company and store policies and supporting HR/conflict resolution needs.
Location: Illinois
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences.
  • •Monitor and analyze sales data, identify trends, and recommend actions to improve store performance and customer experience.
  • •Execute forward-planned strategies and support store goals and KPIs.
  • •Support recruiting, interviewing, performance evaluation, and high-level training for the team.
  • •Provide HR and conflict resolution support and enforce company and store policies and procedures.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to bend, reach, stretch, and lift/carry product and fixtures regularly (at least 25 lbs; up to 50 lbs occasionally).
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Recruit, interview, and support training and performance evaluation for the team as needed.
  • •Adhere to and enforce company policies, procedures, and store operational procedures.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusData-driven decision makingConflict resolutionTeam development

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor