Strategic Accounts Manager (m/f/d)

Sereact
Stuttgart
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Communication","Stakeholder management","Negotiation"]

Strategic Account Manager at a fast-scaling AI robotics company responsible for owning and growing key customer relationships in intralogistics and automation. You will drive ROI and expansion across enterprise accounts, partner with product and engineering to translate needs into roadmaps, and build foundational customer success playbooks while traveling up to 50%. This role blends account management, customer success, and commercial growth in a hands-on, high-impact environment.

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Sereact
Sereact
4 months ago

Strategic Accounts Manager (m/f/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Strategic Account Manager at a fast-scaling AI robotics company responsible for owning and growing key customer relationships in intralogistics and automation. You will drive ROI and expansion across enterprise accounts, partner with product and engineering to translate needs into roadmaps, and build foundational customer success playbooks while traveling up to 50%. This role blends account management, customer success, and commercial growth in a hands-on, high-impact environment.
Location: Stuttgart
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Own strategic customer relationships end-to-end: onboarding, adoption, retention, and expansion
  • •Act as trusted advisor to operational and executive stakeholders
  • •Drive customer value realization and ROI through strategic account management
  • •Identify and close expansion opportunities (new sites, higher throughput, additional licenses), and renewals
  • •Develop tailored go-to-market and account growth strategies, including QBRs and EBRs
Travel: Medium travel

Pay and Benefits

Perks:Remote WorkGym Membership

Key Requirements

  • •Strong understanding of intralogistics, automation, robotics, or industrial tech
  • •Experience managing and growing enterprise or strategic accounts
  • •Background in a scale-up or fast-growing environment
  • •Proven ability to drive commercial expansion and customer outcomes
  • •Excellent communication and stakeholder management skills
Experience:IntralogisticsAutomationRoboticsIndustrial tech
Skills:CommunicationStakeholder managementNegotiation
Languages:English
Tech Stack:RoboticsAI

Company Brief

Sereact
Builds AI-driven perception and control software for robotic and automation systems, using computer vision, simulation, and learning techniques to enable adaptable, robust performance in manufacturing, logistics, and industrial environments.
Industry: Robotics
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