Staff-Software Engineer

American Express
Phoenix
Workplace: HybridFull timeUSD 144,250 - 256,250 annuallyFunction: Software EngineeringEducation: bachelorsSkills: ["Technical leadership","Collaboration","Mentorship","Influence","Problem-solving"]

Lead enterprise reliability engineering and set the technical direction for SRE practices across critical distributed platforms. Define SLIs/SLOs and error budgets, drive high-availability architecture and disaster recovery standards, and partner with engineering teams to improve production readiness. Build automation and internal developer platforms that reduce operational toil, modernize CI/CD with security and reliability controls, and advance AI-driven autonomous operations for resilient, secure software delivery.

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FursaFursa
American Express
American Express
1 day ago

Staff-Software Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead enterprise reliability engineering and set the technical direction for SRE practices across critical distributed platforms. Define SLIs/SLOs and error budgets, drive high-availability architecture and disaster recovery standards, and partner with engineering teams to improve production readiness. Build automation and internal developer platforms that reduce operational toil, modernize CI/CD with security and reliability controls, and advance AI-driven autonomous operations for resilient, secure software delivery.
Location: Phoenix
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Drive enterprise-wide reliability engineering practices and standards, including SLIs/SLOs and error budgets.
  • •Establish architecture and design review processes for high availability, scalability, resiliency, and disaster recovery.
  • •Apply software engineering to reduce operational complexity by building reusable automation frameworks and internal capabilities.
  • •Modernize enterprise CI/CD platforms by embedding security, reliability, testing, and compliance into delivery workflows.
  • •Advance AI-powered autonomous operations by integrating generative and agentic AI into incident management and remediation while maintaining governance and safety.

Pay and Benefits

Salary: USD 144,250 - 256,250 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability Benefits401kParental LeaveHybrid Work

Key Requirements

  • •Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience.
  • •12+ years of experience in software engineering, Site Reliability Engineering, cloud infrastructure, platform engineering, or distributed systems.
  • •Experience designing and operating highly available, large-scale distributed systems.
  • •Strong software engineering proficiency in one or more languages such as Java, Go, Python, or TypeScript.
  • •Deep knowledge of cloud-native architectures and SRE practices including SLOs, error budgets, incident management, and production readiness.
Education:Bachelor's in Computer Science, Engineering, or related technical discipline
Skills:Technical leadershipCollaborationMentorshipInfluenceProblem-solving
Tech Stack:JavaGoPythonTypeScriptAWSKubernetesOpenShiftDockerTerraformCloudFormationAnsibleGitHub ActionsJenkinsGitLab CIArgo CDOpenTelemetryPrometheusGrafanaSplunkDynatrace

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn