Account Manager, Enterprise

Braze
San Francisco, New York
Full timeUSD 90,000 - 100,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Accountability","Presentation","Organizational skills","Time management","Networking"]

Partner with Enterprise Account Executives to drive customer expansion and maximize value from a feature-rich platform for large enterprise accounts. In a quota-carrying role, analyze product usage to uncover white space for cross-sell and upsell, coordinate internal teams to accelerate adoption, and achieve quarterly upsell and renewals targets. Occasionally travel for onsite customer engagement and executive presentations.

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Braze
Braze
4 months ago

Account Manager, Enterprise

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Last checked: 2 hours agoStatus: Live

Job Summary

Partner with Enterprise Account Executives to drive customer expansion and maximize value from a feature-rich platform for large enterprise accounts. In a quota-carrying role, analyze product usage to uncover white space for cross-sell and upsell, coordinate internal teams to accelerate adoption, and achieve quarterly upsell and renewals targets. Occasionally travel for onsite customer engagement and executive presentations.
Location: San Francisco, New York
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Commercially expand customer relationships in collaboration with the Account Executive, with primary responsibility to develop and close opportunities up to $100K.
  • •Analyze customer product usage to identify white space and new business units for cross-sell and upsell opportunities.
  • •Partner with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities.
  • •Coordinate internal resources (e.g., Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, Marketing) to drive feature exploration and adoption.
  • •Achieve quarterly upsell and renewals targets, with occasional travel for onsite customer engagement.
Travel: Low travel

Pay and Benefits

Salary: USD 90,000 - 100,000 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsuranceRetirementEquityPaid LeaveParental LeaveLearning Budget

Key Requirements

  • •3+ years of experience in Sales or Account Management in SaaS sales, including quota-carrying and experience with companies with 2,000+ employees.
  • •Drive, determination, accountability, and accountability for developing and closing opportunities.
  • •Ability to learn and explain a feature-rich application and demonstrate strong product knowledge.
  • •Strong verbal, written, and presentation skills, including delivering value propositions to executive teams.
  • •Working knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote, plus experience with Salesforce.com or other CRMs.
Experience:3+ yearsSaaSEnterpriseSalesforce CRMB2B
Skills:AccountabilityPresentationOrganizational skillsTime managementNetworking
Tech Stack:Salesforce.comGoogle OfficeMS Office SuiteWordExcelPowerPointKeynote

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn