Specialist, Sales Training - CA

Pandora Group
Toronto
Full timeUSD 88,400 - 110,500 annuallyFunction: Education & TrainingExperience: 5-8 yearsSkills: ["Communication","Facilitation","Decision-making","Persuasion","Collaboration","Time management"]

Deliver and facilitate sales training for store and field teams using a train-the-trainer model. Own needs analyses, follow-up, and KPI-based evaluation to identify training gaps and improve performance. Manage a comprehensive program covering product knowledge, selling ceremony, fan experience, retail business acumen, retail operations, and leadership development, partnering with leaders and stakeholders while traveling up to 75%.

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Pandora Group
Pandora Group
1 month ago

Specialist, Sales Training - CA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Deliver and facilitate sales training for store and field teams using a train-the-trainer model. Own needs analyses, follow-up, and KPI-based evaluation to identify training gaps and improve performance. Manage a comprehensive program covering product knowledge, selling ceremony, fan experience, retail business acumen, retail operations, and leadership development, partnering with leaders and stakeholders while traveling up to 75%.
Location: Toronto
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Deliver and facilitate learning including in-store, webinars, virtual training, podcasts, videos, and at times instructor-led trainings for individuals and groups.
  • •Facilitate a comprehensive training program covering product knowledge, selling ceremony, fan experience, retail business acumen, retail operations, and leadership development.
  • •Conduct needs analyses to identify performance-based training opportunities.
  • •Maintain follow-up after training and hold teams accountable for achieving training objectives and goals.
  • •Track, report, and evaluate training participation and effectiveness, analyzing KPIs and providing coaching as appropriate.
Travel: Extensive travel

Pay and Benefits

Salary: USD 88,400 - 110,500 annually
Perks:401kHealth InsuranceDentalVisionDisabilityLife InsurancePaid HolidaysPaid LeaveProduct Discounts

Key Requirements

  • •Bachelor’s degree in Learning & Development, Education, Business Management, or Communication, or 5-8 years of training experience in a retail sales environment (or equivalent experience).
  • •Exceptional verbal and written communication skills across all organizational levels and with external vendors.
  • •Strong facilitation skills and ability to command an audience.
  • •Retail business acumen.
  • •Fluency in French and English (required).
Experience:5-8 yearsRetail sales
Education:
Skills:CommunicationFacilitationDecision-makingPersuasionCollaborationTime management
Languages:FrenchEnglish

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website