CarMax

4 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Support customers across the used-vehicle journey by guiding them through sales, appraisals, test drives, and financing applications. Conduct vehicle condition and cosmetic inspections, assist with inventory check-in and reconciliation, and manage required paperwork and payments. Coordinate service appointments and help review repair order invoices to ensure accurate billing. Follow CarMax EH&S requirements and maintain a clean, customer-focused work area.

Location: Buffalo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Deliver exceptional customer service through sales, appraisals, test drives, and financing applications.
•Assess vehicle condition and document appraisal details while communicating findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax Quality Standards.
•Coordinate service appointments and review repair order invoices for accurate billing.

Pay and Benefits

Salary: USD 19 - 28.5 hourly

Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

•High School Diploma (or equivalent) and a valid driver’s license.
•Strong communication skills with confidence representing CarMax and its products.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Experience:RetailCustomer service

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailMulti-tasking

Licenses:Valid driver's license

Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

4 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Buffalo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Deliver exceptional customer service through sales, appraisals, test drives, and financing applications.
•Assess vehicle condition and document appraisal details while communicating findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax Quality Standards.
•Coordinate service appointments and review repair order invoices for accurate billing.

Pay and Benefits

Salary: USD 19 - 28.5 hourly

Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

•High School Diploma (or equivalent) and a valid driver’s license.
•Strong communication skills with confidence representing CarMax and its products.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Experience:RetailCustomer service

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailMulti-tasking

Licenses:Valid driver's license

Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website