Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Relationship building","Problem-solving","Adaptability","Communication"]

Coordinate equipment rentals at the Farmington facility by responding to inbound leads, guiding customers through the rental process, and building relationships with contractors and construction principals. Maintain and grow customer accounts to ensure satisfaction, promptly resolve inquiries and complaints, and develop sales strategies to increase market share. Use EquipmentShare’s proprietary T3 platform to keep machine and customer information accurate and drive a smoother rental experience.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Coordinate equipment rentals at the Farmington facility by responding to inbound leads, guiding customers through the rental process, and building relationships with contractors and construction principals. Maintain and grow customer accounts to ensure satisfaction, promptly resolve inquiries and complaints, and develop sales strategies to increase market share. Use EquipmentShare’s proprietary T3 platform to keep machine and customer information accurate and drive a smoother rental experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the equipment rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals.
  • •Maintain and nurture existing customer relationships to ensure customers are fully satisfied and informed of new or additional ways to improve their business.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym Membership

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills, with a customer-first mindset.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Ability to adapt to a fast-paced, growing company and stay continuously educated on products and services.
  • •A willingness to address customer challenges and help resolve rental process issues.
Education:High School
Skills:Customer focusRelationship buildingProblem-solvingAdaptabilityCommunication
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn