Corporate Relationship Support Manager (Mumbai, MH, IN, 400001)

HSBC
Mumbai
Full timeFunction: Product ManagementExperience: 5-8 yearsEducation: bachelorsSkills: ["Risk management acumen","Stakeholder management","Communication","Interpersonal skills","Relationship management"]

Support first-line credit management for wholesale corporate and institutional lending under the Business Credit Office (BCO). Own the end-to-end credit and lending servicing journey—client outreach, research, financial/credit analysis, credit terms and documentation negotiation, and credit application/renewal coordination. Partner with Coverage and Transaction Support teams to deliver seamless customer service while acting as First Line of Defence through underwriting, risk escalation, controls, and MI tracking.

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HSBC
HSBC
1 day ago

Corporate Relationship Support Manager (Mumbai, MH, IN, 400001)

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Job Summary

Support first-line credit management for wholesale corporate and institutional lending under the Business Credit Office (BCO). Own the end-to-end credit and lending servicing journey—client outreach, research, financial/credit analysis, credit terms and documentation negotiation, and credit application/renewal coordination. Partner with Coverage and Transaction Support teams to deliver seamless customer service while acting as First Line of Defence through underwriting, risk escalation, controls, and MI tracking.
Location: Mumbai
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Deliver BCO tasks in line with agreed OKRs, SLAs, and KPIs.
  • •Own the end-to-end credit and lending servicing journey for customers and internal stakeholders.
  • •Combine client relationship management with risk assessment to ensure required credit quality and returns on risk.
  • •Coordinate and complete credit applications or renewals, including risk escalation management.
  • •Maintain first-line defence by adhering to controls and ensuring timely implementation of internal/external audit recommendations and regulator issues.

Key Requirements

  • •Bachelor’s degree in Business, Finance, or a related field.
  • •5-8 years of corporate lending experience with strong analytical skills and credit knowledge.
  • •Strong understanding of financing instruments and banking products for Wholesale Banking.
  • •Clear understanding of Group credit risk principles, policies, and statutory compliances.
  • •Ability to manage stakeholders and navigate complex situations with strong communication and interpersonal skills.
Experience:5-8 yearsCorporate lendingWholesale banking
Education:Bachelor's in Business, Finance, or a related field
Skills:Risk management acumenStakeholder managementCommunicationInterpersonal skillsRelationship management
Tech Stack:AI-enabled tools

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn