inDrive

17 hours ago

Senior CRM Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Own end-to-end CRM and lifecycle strategies for inDrive’s groceries and restaurant delivery, turning food delivery into a high-frequency habit. Drive multi-channel engagement across push notifications, in-app banners, and WhatsApp/messaging. Partner with Bloomreach for segmentation and personalized, triggered flows, while defining product/CRM events for funnel tracking and experimentation. Collaborate cross-functionally across product, engineering, analytics, and local marketing to improve first orders and repeat behavior.

Location: Almaty

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Design and own CRM strategies across the full lifecycle.
•Drive high-frequency CRM orchestration and multi-channel communication (push notifications, in-app banners, WhatsApp/messaging).
•Use Bloomreach for segmentation, dynamic content and personalization, plus triggered and automated flows.
•Define and maintain product and CRM event requirements for funnel tracking, segmentation, experimentation, and ML use cases.
•Support analytics to track conversion to first order, repeat rate, frequency, AOV/basket composition, and CRM contribution to GMV, and drive A/B testing.

Pay and Benefits

Salary: EUR 54,200 annually

Perks:Learning Budget

Key Requirements

•4–7+ years in Product Marketing, CRM, Growth, or Lifecycle Marketing.
•Experience in food delivery, groceries, e-commerce, or marketplaces.
•Strong hands-on CRM experience, with Bloomreach as a plus.
•Proven track record driving frequency and retention, not just acquisition.
•Strong analytical mindset with experience running experiments and scaling successful mechanics.

Experience:4-7 yearsFood deliveryGroceriesE-commerceMarketplaces

Skills:Analytical mindsetCross-functional collaborationAbility to simplify complex logicExperiment mindsetComfort working across markets

Tech Stack:BloomreachA/B testing

Company Brief

inDrive

A ride-hailing and mobility platform that lets passengers and drivers negotiate fares directly in real time. It also offers intercity travel, courier, and delivery services in multiple countries.

Industry: Mobility Platforms

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Mountain View, United States

Founded: 2013

Website LinkedIn

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inDrive

17 hours ago

Senior CRM Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: Almaty

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Design and own CRM strategies across the full lifecycle.
•Drive high-frequency CRM orchestration and multi-channel communication (push notifications, in-app banners, WhatsApp/messaging).
•Use Bloomreach for segmentation, dynamic content and personalization, plus triggered and automated flows.
•Define and maintain product and CRM event requirements for funnel tracking, segmentation, experimentation, and ML use cases.
•Support analytics to track conversion to first order, repeat rate, frequency, AOV/basket composition, and CRM contribution to GMV, and drive A/B testing.

Pay and Benefits

Salary: EUR 54,200 annually

Perks:Learning Budget

Key Requirements

•4–7+ years in Product Marketing, CRM, Growth, or Lifecycle Marketing.
•Experience in food delivery, groceries, e-commerce, or marketplaces.
•Strong hands-on CRM experience, with Bloomreach as a plus.
•Proven track record driving frequency and retention, not just acquisition.
•Strong analytical mindset with experience running experiments and scaling successful mechanics.

Experience:4-7 yearsFood deliveryGroceriesE-commerceMarketplaces

Skills:Analytical mindsetCross-functional collaborationAbility to simplify complex logicExperiment mindsetComfort working across markets

Tech Stack:BloomreachA/B testing

Company Brief

inDrive

A ride-hailing and mobility platform that lets passengers and drivers negotiate fares directly in real time. It also offers intercity travel, courier, and delivery services in multiple countries.

Industry: Mobility Platforms

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Mountain View, United States

Founded: 2013

Website LinkedIn