Senior Product Manager, Retailer Platform

Instacart
United States
Workplace: RemoteFull timeFunction: Product ManagementExperience: 6+ yearsEducation: bachelorsSkills: ["Communication","Leadership","Stakeholder management","Problem-solving"]

Own the vision and multi-year roadmap for storefront theming and merchandising tools, partnering with major retailers to co-develop features that unlock growth. Lead 5+ teams to deliver platform capabilities that drive conversion at scale, impacting $1B+ in Gross Transaction Value. Collaborate across R&D and Commercial to bring platform capabilities to life in a remote-friendly role across the United States and Canada.

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FursaFursa
Instacart
Instacart
2 months ago

Senior Product Manager, Retailer Platform

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Last checked: 1 hour agoStatus: Live

Job Summary

Own the vision and multi-year roadmap for storefront theming and merchandising tools, partnering with major retailers to co-develop features that unlock growth. Lead 5+ teams to deliver platform capabilities that drive conversion at scale, impacting $1B+ in Gross Transaction Value. Collaborate across R&D and Commercial to bring platform capabilities to life in a remote-friendly role across the United States and Canada.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Define and drive a multi-year strategy and roadmap for Storefront Platform theming and merchandising tools (templates, components, style tokens, page builders, personalization) that differentiate retailer experiences and scale across partners.
  • •Lead customer discovery with major retailers; translate brand and merchandising requirements into scalable, secure platform capabilities with guardrails, balancing flexibility with performance, accessibility, and SEO.
  • •Own end-to-end execution across 5+ teams: write crisp PRDs, prioritize backlogs, sequence launches, and drive outcomes through metrics like adoption, time-to-launch, conversion lift, and attach rate; run experiments and controlled ramps.
  • •Partner with Design to evolve a storefront design system and WYSIWYG tooling, and with Engineering to define APIs/SDKs and internal tools that accelerate implementation and reduce ongoing maintenance.
  • •Serve as the point person for executive and cross-functional communication; align stakeholders across R&D and Commercial, surface trade-offs, de-risk timelines, and ensure retailer commitments land on time with quality.

Key Requirements

  • •6+ years of product management experience building B2B SaaS or platform products.
  • •3+ years working directly with enterprise customers in retail, e-commerce, or adjacent industries, including running discovery workshops and QBRs.
  • •2+ years shipping web theming, CMS, site builder, or design system tooling used by multiple external customers or internal teams.
  • •Proven track record leading multi-quarter roadmaps across 5+ cross-functional partners (Engineering, Design, Data Science/Analytics, Research, TPM) and 10+ stakeholders.
  • •Proficiency with web fundamentals and constraints (HTML/CSS, component libraries, responsive design, performance, accessibility WCAG 2.1) and analytics/experimentation (SQL and tools like Looker or Amplitude; A/B testing).
Experience:6+ yearsRetailE-commerceSaaSB2B
Education:Bachelor's
Skills:CommunicationLeadershipStakeholder managementProblem-solving
Languages:English
Tech Stack:HTMLCSSLookerAmplitudeSQLAPIsSDKs

Company Brief

Instacart
Operates an online grocery marketplace connecting customers with personal shoppers and local retailers for grocery delivery and pickup. Provides technology, logistics, and advertising solutions to supermarkets and consumer packaged goods brands.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2012
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn