AVP, Sales and Service Stream Management, Branch Network (Mumbai, MH, IN, 400063)

HSBC
Mumbai
Workplace: OnsiteFull timeFunction: SalesExperience: 5-6 yearsEducation: mastersSkills: ["Interpersonal skills","Coaching","Planning and organising","Communication","Problem-solving"]

Drive distribution support for the India International Wealth and Premier Banking branch network by tracking weekly headcount and attrition, ensuring accurate RM mapping and RM loading, and managing monthly incentive-planning files. Partner with frontline and internal teams to optimize RM productivity, process mapping change requests within SLAs, and support campaigns and initiatives. Use core frontline systems (HUB, WMS, ACE) to monitor adherence and enable innovation through digitization and automation.

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FursaFursa
HSBC
HSBC
2 days ago

AVP, Sales and Service Stream Management, Branch Network (Mumbai, MH, IN, 400063)

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Last checked: 10 hours agoStatus: Live

Job Summary

Drive distribution support for the India International Wealth and Premier Banking branch network by tracking weekly headcount and attrition, ensuring accurate RM mapping and RM loading, and managing monthly incentive-planning files. Partner with frontline and internal teams to optimize RM productivity, process mapping change requests within SLAs, and support campaigns and initiatives. Use core frontline systems (HUB, WMS, ACE) to monitor adherence and enable innovation through digitization and automation.
Location: Mumbai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Track weekly branch channel headcount, including active headcount, attrition, and resource allocation planning against the country envelope.
  • •Manage RM mapping and RM loading with frontline teams, ensuring data purity and alignment to global definitions.
  • •Generate and modify sec RM codes and action mapping change requests within the agreed TAT, applying relevant checks.
  • •Prepare and optimize the monthly planner file used by the D&A team to drive incentives, streamline reporting, and increase RM productivity.
  • •Support campaigns, products, policies, and ad-hoc initiatives to drive sales and service performance within the network.

Pay and Benefits

Perks:Flexible Working

Key Requirements

  • •At least 5-6 years of banking experience.
  • •Strong analytical and problem-solving skills with proven productivity enhancement ability.
  • •Expertise in the bank’s systems and processes and knowledge of sales and service techniques and models.
  • •Ability to liaise with frontline teams on RM mapping, RM loading, and data purity, ensuring alignment with global definitions.
  • •Demonstrate HSBC values and strong interpersonal, planning, and organising skills.
Experience:5-6 yearsBankingWealth managementRetail bankingInternational wealth
Education:Master's
Skills:Interpersonal skillsCoachingPlanning and organisingCommunicationProblem-solving
Tech Stack:HUBWMSACE

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn