Senior Auto Appraiser – Field for Colorado Springs, CO

USAA
United States
Workplace: OnsiteFull timeUSD 65,550 - 117,990 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Proactive coordination","Attention to detail","Risk awareness","Productivity management"]

Investigate, negotiate, evaluate, and appraise complex vehicle damage claims for repairable and total-loss scenarios, ensuring estimate accuracy and compliance with state law and policy guidelines. Use digital estimating tools to assess highly complex claims, maintain complete documentation, and support fast adjudication through accurate desk management and timely follow-ups. Communicate proactively with insureds, internal adjusters, vendors, and repair facilities, handling escalations and catastrophe (CAT) response as needed.

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FursaFursa
USAA
USAA
1 day ago

Senior Auto Appraiser – Field for Colorado Springs, CO

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Investigate, negotiate, evaluate, and appraise complex vehicle damage claims for repairable and total-loss scenarios, ensuring estimate accuracy and compliance with state law and policy guidelines. Use digital estimating tools to assess highly complex claims, maintain complete documentation, and support fast adjudication through accurate desk management and timely follow-ups. Communicate proactively with insureds, internal adjusters, vendors, and repair facilities, handling escalations and catastrophe (CAT) response as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Evaluate and appraise highly complex auto physical damage claims using digital tools to ensure estimate accuracy and compliance with contract guidelines and state laws.
  • •Investigate claim damages by communicating with insureds, internal claims adjusters, and third-party vendors, including required face-to-face interactions.
  • •Review facts of loss and vehicle damage, including documentation review, fraud indicator screening, and referral to the Special Investigations Unit when applicable.
  • •Maintain accurate and current claim file documentation and manage desk productivity through timely follow-ups and correct mapping of repair plans and timelines.
  • •Support claims resolution by reviewing additional repair facility damage for supplements or field inspection triage and provide escalated subject-matter support; assist with CAT response and possible travel.
Travel: Low travel

Pay and Benefits

Salary: USD 65,550 - 117,990 annually
Perks:Health InsuranceDentalVision401kPensionLife InsurancePaid LeaveParental BenefitsAdoption AssistanceWellness Stipend

Key Requirements

  • •High School Diploma or General Equivalency Diploma.
  • •2 years of auto appraising experience.
  • •Proficient knowledge of P&C insurance policy contracts and coverages, including the auto parts distribution process and claim appraisal procedures.
  • •Advanced working knowledge of estimating losses using CCC or similar estimating platforms.
  • •Acquire and maintain an insurance adjuster license within 90 days (and 3 attempts).
Experience:2+ yearsP&C insuranceAuto appraising
Education:High School
Skills:CommunicationProactive coordinationAttention to detailRisk awarenessProductivity management
Licenses:Insurance adjuster licenseActive Texas All-Lines Adjusters LicenseActive Florida All-Lines Adjusters License
Certifications:I-CAR ProLevel 3 (Platinum)
Tech Stack:CCC

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn