Operational Risk Identification & Control Manager

American Express
Mexico City
Workplace: HybridFull timeFunction: Legal, Risk & ComplianceExperience: 3+ yearsEducation: bachelorsSkills: ["Project management","Communication","Interpersonal skills","Analytical skills","Problem-solving"]

Lead operational risk identification and control management for Global Merchant & Network Services, embedding a clear methodology of inherent and residual risk into day-to-day business processes. Collaborate across business units to facilitate risk assessments, support risk register updates, and review independent control monitoring and control-to-risk mapping. Analyze data and thematic risk reporting to provide actionable insights on risk levels, emerging trends, and root causes while enhancing the control environment and BU resilience.

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FursaFursa
American Express
American Express
4 days ago

Operational Risk Identification & Control Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Lead operational risk identification and control management for Global Merchant & Network Services, embedding a clear methodology of inherent and residual risk into day-to-day business processes. Collaborate across business units to facilitate risk assessments, support risk register updates, and review independent control monitoring and control-to-risk mapping. Analyze data and thematic risk reporting to provide actionable insights on risk levels, emerging trends, and root causes while enhancing the control environment and BU resilience.
Location: Mexico City
Workplace: Hybrid
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Manager level

Key Responsibilities

  • •Identify operational risks throughout business processes and systems with business process owners.
  • •Facilitate risk assessments and testing programs (including PRSAs/RCSAs reviews) to ensure regulatory and internal standards are met.
  • •Review independent control monitoring and identify control improvements by mapping controls to risks and processes.
  • •Compile thematic risk reporting on risk levels, trends, and root causes to provide actionable insights to business units.
  • •Support development and ongoing enhancement of the control environment by managing inherent and residual risk and maintaining controls effectively.

Key Requirements

  • •3+ years of experience in operational risk management within Risk and/or Internal Audit, including operational risk management lifecycle activities.
  • •Strong project management, communication, and interpersonal skills.
  • •Experience in process governance aligned with policies, regulatory frameworks, and/or operational standards.
  • •Proficient analytical and problem-solving skills to analyze data, identify trends, and evaluate risk scenarios.
  • •Bachelor’s Degree in Finance, Business, Risk Management (advanced degrees or certifications advantageous).
Experience:3+ yearsFinancial servicesOperational risk managementInternal audit
Education:Bachelor's in Finance, Business, Risk Mgmt.
Skills:Project managementCommunicationInterpersonal skillsAnalytical skillsProblem-solving
Languages:English

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn