Lead Supervisor I

Tapestry
Ohio
Workplace: OnsiteFull timeUSD 16 - 24.75 hourlyFunction: Administration & Executive AssistanceSkills: ["Leadership","Customer focus","Collaboration","Conflict resolution","Drive for results"]

Lead the Coach store team on the sales floor to achieve targets and deliver exceptional customer experiences. Serve as a brand ambassador, support execution of company initiatives, and help drive store performance through sales data review, coaching, and team development. Manage recruiting, interviewing, training, feedback, and accountability. Provide HR and conflict-resolution support when leadership is absent while ensuring compliance with company and store operational procedures.

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FursaFursa
Tapestry
Tapestry
4 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead the Coach store team on the sales floor to achieve targets and deliver exceptional customer experiences. Serve as a brand ambassador, support execution of company initiatives, and help drive store performance through sales data review, coaching, and team development. Manage recruiting, interviewing, training, feedback, and accountability. Provide HR and conflict-resolution support when leadership is absent while ensuring compliance with company and store operational procedures.
Location: Ohio
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a brand ambassador by embodying Coach values and increasing brand awareness.
  • •Monitor and analyze sales data to identify trends and make recommendations to enhance store performance.
  • •Support recruiting, interviewing, performance evaluation, and training; provide feedback and guidance to improve individual performance.
  • •Provide HR and conflict resolution support in the absence of leadership, while enforcing company and store compliance policies and procedures.

Pay and Benefits

Salary: USD 16 - 24.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing in a competitive retail environment at the lead supervisor level.
  • •Ability to bend, reach, stretch, climb, bend, kneel, and maneuver the sales floor and stockroom.
  • •Ability to lift, carry, and move at least 25 pounds regularly (up to 50 pounds occasionally).
  • •Maintain a strong leadership presence and deliver an exceptional customer experience.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
Experience:Retail
Skills:LeadershipCustomer focusCollaborationConflict resolutionDrive for results

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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