Pega Smart Investigate framework

NTT
Bengaluru
Workplace: HybridFull timeFunction: Software EngineeringExperience: 7+ yearsSkills: ["Code reviews","Technical leadership","Mentoring","Agile delivery","Performance troubleshooting"]

Design, architect, and deploy end-to-end solutions on the Pega platform, leveraging the Pega Smart Investigate framework to streamline payment investigations and exception/dispute workflows. Build scalable case management applications with business process rules, data models, and background processing components. Lead secure enterprise integrations (REST, SOAP, MQ, Kafka, file listeners), enforce code quality, troubleshoot performance issues, and mentor engineers within an Agile/Scrum delivery environment.

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FursaFursa
NTT
NTT
1 month ago

Pega Smart Investigate framework

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Design, architect, and deploy end-to-end solutions on the Pega platform, leveraging the Pega Smart Investigate framework to streamline payment investigations and exception/dispute workflows. Build scalable case management applications with business process rules, data models, and background processing components. Lead secure enterprise integrations (REST, SOAP, MQ, Kafka, file listeners), enforce code quality, troubleshoot performance issues, and mentor engineers within an Agile/Scrum delivery environment.
Location: Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Architect, configure, and deploy comprehensive end-to-end solutions using the Pega Smart Investigate framework to manage exceptions, disputes, and investigation workflows.
  • •Design and implement technical solutions for payment operations, including SWIFT messages, ACH, wire transfers, and cross-border payment investigations.
  • •Build and maintain scalable case management workflows, business process rules, data models, and complex background processing components such as queue processors and job schedulers.
  • •Design and configure secure enterprise-grade integrations (REST, SOAP, MQ, Kafka, and file listeners) to connect Pega with external banking ledgers and core transaction systems.
  • •Enforce Pega guardrails, perform detailed code reviews, troubleshoot errors and processing bottlenecks, and provide architectural guidance while mentoring junior engineers in an Agile/Scrum environment.

Key Requirements

  • •Minimum 7+ years of hands-on Pega development experience on the Pega PRPC platform (Pega 8.x preferred).
  • •Direct experience with the Pega Smart Investigate framework and global payment systems/banking operations knowledge.
  • •Valid Pega Certified Senior System Architect (PCSSA/SSA) and Pega Certified System Architect (PCSA) certifications.
  • •Advanced knowledge of Pega Case Management, Enterprise Class Structure (ECS), Data Pages, declarative expressions, UI rules, and report definitions.
  • •Strong SQL/database skills plus experience with secure enterprise integrations using REST, SOAP, MQ, Kafka, and file listeners.
Experience:7+ years
Skills:Code reviewsTechnical leadershipMentoringAgile deliveryPerformance troubleshooting
Certifications:PCSSAPCSAPega Certified Senior System ArchitectPega Certified System Architect
Tech Stack:PegaPega PRPCPega 8.xPega Smart InvestigatePega Case ManagementEnterprise Class Structure (ECS)Data PagesDeclarative expressionsUI rulesReport DefinitionsQueue ProcessorsJob SchedulersRESTSOAPMQKafkaFile listenersSWIFTACHSQL

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn