Technical Account Manager, Mandarin-speaking (Singapore)

Figma
Singapore
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Stakeholder management","Relationship building","Consultative mindset","Workshop facilitation"]

Serve as a trusted technical advisor for Figma’s enterprise customers across APAC and GCR, helping them adopt, integrate, and scale Figma in complex technical environments. Lead structured engagements to assess risk and gaps, guide API usage and systems integrations, and improve design-to-code workflows through Dev Mode and extensibility. Deliver workshops, partner with sales, customer experience, and product teams, and translate technical concepts into business value to drive renewals and expansion.

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FursaFursa
Figma
Figma
1 day ago

Technical Account Manager, Mandarin-speaking (Singapore)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Serve as a trusted technical advisor for Figma’s enterprise customers across APAC and GCR, helping them adopt, integrate, and scale Figma in complex technical environments. Lead structured engagements to assess risk and gaps, guide API usage and systems integrations, and improve design-to-code workflows through Dev Mode and extensibility. Deliver workshops, partner with sales, customer experience, and product teams, and translate technical concepts into business value to drive renewals and expansion.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as a strategic technical advisor for enterprise customers to adopt and scale Figma aligned to business and technical goals
  • •Lead structured technical engagements to assess customer environments, identify risks or gaps, and provide prescriptive implementation guidance
  • •Guide customers through enterprise API usage and system integrations to extend Figma within broader technology ecosystems
  • •Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption and extensibility initiatives
  • •Deliver technical workshops and training, and collaborate cross-functionally with sales, customer experience, and product to support renewals and long-term account growth

Key Requirements

  • •5+ years of experience in technical account management, solutions engineering, enterprise customer success, or a related technical advisory role within a SaaS organization
  • •Native Mandarin (Chinese) fluency for Greater China engagements, with professional working English for customer interactions
  • •Strong understanding of enterprise systems, APIs, integrations, development frameworks, and identity management frameworks
  • •Experience advising on or implementing AI-powered solutions in enterprise environments, including governance and integration strategy considerations
  • •Excellent communication skills to engage technical and non-technical audiences and run structured technical customer engagements
Experience:SaaS
Skills:CommunicationStakeholder managementRelationship buildingConsultative mindsetWorkshop facilitation
Languages:Chinese (Mandarin)English
Tech Stack:APIsIntegrationsIdentity managementDev ModeCode to CanvasMCPAI agentsAI-powered solutionsEnterprise systems

Company Brief

Figma
Design collaboration platform for teams that enables interface design, prototyping, and real-time collaboration in the browser. Figma streamlines product design workflows, handoff to developers, and design system management for organizations of all sizes.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2012
WebsiteLinkedIn