Customer Specialist - Part Time

CarMax
Ohio
Workplace: OnsitePart timeUSD 17.2 - 25.8 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Relationship-building","Integrity","Teamwork","Attention to detail"]

Guide customers through every step of the used car buying and selling journey—supporting sales, appraisals, test drives, and financing applications. Conduct vehicle condition assessments, document appraisal details, and ensure inventory processes run smoothly through check-in, scanning, and reconciliation. Handle paperwork and payments, coordinate service appointments, and review repair invoices for accuracy while maintaining CarMax quality and EH&S standards.

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CarMax
CarMax
2 months ago

Customer Specialist - Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Guide customers through every step of the used car buying and selling journey—supporting sales, appraisals, test drives, and financing applications. Conduct vehicle condition assessments, document appraisal details, and ensure inventory processes run smoothly through check-in, scanning, and reconciliation. Handle paperwork and payments, coordinate service appointments, and review repair invoices for accuracy while maintaining CarMax quality and EH&S standards.
Location: Ohio
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Deliver exceptional customer service across sales, appraisals, test drives, and financing applications.
  • •Conduct accurate vehicle condition assessments and communicate findings to Buyers.
  • •Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
  • •Perform cosmetic inspections to ensure vehicles meet CarMax quality standards.
  • •Handle administrative tasks (paperwork, auditing, payments) and coordinate service appointments/repair invoice accuracy.

Pay and Benefits

Salary: USD 17.2 - 25.8 hourly
Perks:Paid LeaveFloating Holiday

Key Requirements

  • •Strong communication skills representing CarMax and its products.
  • •Ability to build lasting relationships and create win-win solutions for customers.
  • •Demonstrated integrity, respect, and teamwork in a fast-paced environment.
  • •Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
  • •High School Diploma or equivalent and a valid driver’s license.
Education:High School
Skills:CommunicationRelationship-buildingIntegrityTeamworkAttention to detail
Licenses:Valid driver’s license
Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn