Healthcare Virtual Assistant (Mexico)

Wing Assistant
Mexico City
Workplace: RemoteFull timeFunction: Healthcare (Clinical, Medical, Wellness)Experience: 1+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Time management","Attention to detail","Tech savvy"]

Healthcare Virtual Assistant role focused on patient intake, appointment coordination, medical record entry, insurance processing, and HIPAA-compliant data handling. Remote position based in MX/LATAM with a bilingual English mandate. You’ll work with EMR/EHR systems, support multiple healthcare providers, and analyze data while maintaining confidentiality in a fast-paced team.

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FursaFursa
Wing Assistant
Wing Assistant
10 months ago

Healthcare Virtual Assistant (Mexico)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 2 years ago

Job Summary

Healthcare Virtual Assistant role focused on patient intake, appointment coordination, medical record entry, insurance processing, and HIPAA-compliant data handling. Remote position based in MX/LATAM with a bilingual English mandate. You’ll work with EMR/EHR systems, support multiple healthcare providers, and analyze data while maintaining confidentiality in a fast-paced team.
Location: Mexico City
Workplace: Remote
Employment Type: Full time
Job Function: Healthcare (Clinical, Medical, Wellness)

Key Responsibilities

  • •Document new patient and referral intake.
  • •Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
  • •Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems.
  • •Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.
  • •Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.

Pay and Benefits

Perks:Paid TrainingWork-from-homeAnnual Bonus

Key Requirements

  • •Bachelor's degree in medical fields or the pharmaceutical-related industry.
  • •At least 1 year experience as a Medical Virtual Assistant.
  • •Excellent English communication skills both written and verbal. (At least C1 level)
  • •Proficient in EHR/EMR systems and ability to troubleshoot common technical issues.
  • •Understanding of healthcare privacy regulations.
Experience:1+ yearsHealthcareMedical
Education:Bachelor's
Skills:CommunicationInterpersonal skillsTime managementAttention to detailTech savvy
Languages:English
Tech Stack:EMR/EMR systemsCloud servicesDesktop sharing

Company Brief

Wing Assistant
Provides remote virtual assistant and administrative support services, matching businesses with trained assistants for tasks like scheduling, email management, research, and operations to improve productivity and reduce overhead.
Industry: Recruitment Agencies
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