NTT

3 weeks ago

Client Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Own assigned regional accounts by building strong client relationships, identifying needs, and driving expansion and renewals across solution areas. Meet revenue, margin, and quota targets while minimizing churn and maximizing retention. Develop account strategies with key stakeholders, coordinate across global offices, and act as the first point of contact for client issues—using tools like Salesforce.com to manage opportunities, pipelines, and forecasts.

Location: Dar es Salaam

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Manage and grow relationships for assigned regional clients to drive expansion and renewals across solution areas.
•Develop and implement account strategies to realize revenue and margin targets while maximizing sales opportunities.
•Use sales tools (e.g., Salesforce.com) to manage accounts, opportunities, pipelines, and forecasts.
•Serve as first point of contact for client issues and ensure consistent client satisfaction.
•Minimize churn and maximize retention by connecting client needs to company offerings throughout the client buying lifecycle.

Key Requirements

•Bachelor's degree (or equivalent) in business or a sales related field.
•5+ years of working experience in technology sales or a similar environment.
•Proven sales track record and a seasoned background in a client manager role.
•Experience working in a sales environment and/or customer service role.
•Experience with Salesforce.com for managing contacts and account activities.

Experience:Technology salesITProfessional servicesGlobal partner managementCustomer-facing sales

Education:Bachelor's

Skills:Relationship buildingStrategic planningStakeholder managementSales planningClient engagement

Tech Stack:Salesforce.comSalesforce

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT