Starlink Enterprise Account Lead (Aviation)

SpaceX
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Empathy","Active listening","Presentation"]

Starlink Enterprise Account Lead (Aviation) responsible for managing enterprise Aviation customers from contract through onboarding, retention and growth, delivering exceptional service, gathering feedback to influence product and process improvements, and driving forecasted revenue across cross-functional teams.

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FursaFursa
SpaceX
SpaceX
4 months ago

Starlink Enterprise Account Lead (Aviation)

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Last checked: 10 hours agoStatus: Live

Job Summary

Starlink Enterprise Account Lead (Aviation) responsible for managing enterprise Aviation customers from contract through onboarding, retention and growth, delivering exceptional service, gathering feedback to influence product and process improvements, and driving forecasted revenue across cross-functional teams.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Act as the primary point of contact for one or multiple customer segments within the Aviation vertical, owning responsibilities from contract signature onwards including onboarding, various account management tasks, and supporting efforts for long-term retention/growth of the relationship and revenue.
  • •Delivering impeccable customer service to the enterprise team and customers in the Aviation vertical, including efficient acknowledgement and resolution of issues.
  • •Building relationships to identify requirements and manage expectations.
  • •Collecting, communicating and championing customer feedback internally to influence and steer programmatic and technical development required to maintain and grow our enterprise business.
  • •Retaining and growing the value of Aviation accounts in both hardware and service revenue.

Pay and Benefits

Perks:Health Insurance401kPaid LeaveDisability InsuranceLife Insurance

Key Requirements

  • •Bachelor's degree or high school diploma/equivalency with 2+ years of professional experience.
  • •2+ years of consulting or project management experience.
  • •1+ year experience in a customer-facing role.
  • •Experience or knowledge in aviation, airlines, enterprise sales, finance, reseller, maritime, or satellite communications (preferred).
  • •Ability to read contract documents and discern requirements and deliverables.
Experience:2+ yearsAviationEnterprise salesTelecommunications
Education:High School
Skills:CommunicationProblem-solvingEmpathyActive listeningPresentation
Languages:English
Tech Stack:StarlinkTelecommunications

Company Brief

SpaceX
Designs, manufactures, and launches advanced rockets and spacecraft for commercial and government customers, aiming to reduce space transportation costs and enable human life on Mars through reusable launch vehicles and integrated space systems.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: Hawthorne, United States
Founded: 2002
Glassdoor
Glassdoor: 4.2
WebsiteLinkedIn