Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate the rental experience by responding to inbound leads, guiding customers through EquipmentShare’s rental process, and maintaining long-term customer relationships at the Haskell, TX facility. Expand and educate the customer base to help contractors and construction principals save money, make more money, and operate more efficiently. Promptly resolve inquiries and requests, support 100% customer satisfaction, and help drive customer experience improvements with new sales strategies.

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EquipmentShare
EquipmentShare
21 hours ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Coordinate the rental experience by responding to inbound leads, guiding customers through EquipmentShare’s rental process, and maintaining long-term customer relationships at the Haskell, TX facility. Expand and educate the customer base to help contractors and construction principals save money, make more money, and operate more efficiently. Promptly resolve inquiries and requests, support 100% customer satisfaction, and help drive customer experience improvements with new sales strategies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand customer base by building relationships with contractors and construction company principals and educating them on savings and efficiency benefits.
  • •Maintain and nurture existing customer relationships to ensure 100% customer satisfaction and communicate improvements or additional support options.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipLearning BudgetTool ReimbursementsVolunteer Time

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills to address customer needs.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Adapt to a fast-paced, growing company while staying continuously educated on EquipmentShare products and services.
  • •Care about solving customers’ problems and listen effectively.
Education:High School
Skills:Customer focusInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn