2 days ago

TikTok Shop - Site Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Oversee end-to-end TikTok Shop fulfillment node operations, including inbounding, pick/pack, and outbound activities. Own regional operational KPIs and cost targets across safety, productivity, quality, and financial goals, while providing peak-season planning and long-term inputs. Drive continuous improvement through cross-functional and third-party partners, establish objectives and metrics, and set team goals with performance feedback to improve the customer delivery experience.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Manage end-to-end e-commerce fulfillment operations, including inbounding, pick/pack, and outbound activities.
•Own and deliver operational KPIs and cost targets for regional responsibility areas across safety, productivity, quality, and financial goals.
•Provide strategic and long-term planning inputs, including peak season planning.
•Drive continuous improvement to optimize operations and increase productivity.
•Set objectives and metrics for node operations and manage team goals, measure performance, and provide feedback.

Key Requirements

•Bachelor’s degree in Business, Logistics, Operations, Engineering, or related field (or equivalent practical experience).
•5+ years managing third-party logistics providers/vendors.
•Strong project management and continuous improvement skills.
•Experience managing inbound, outbound, or quality operations with deep understanding of key metrics, inputs, and outputs.
•Proven operations management track record, including problem solving, capacity planning, and cost management.

Experience:5+ yearsE-commerce fulfillmentThird-party logisticsSupply chain

Education:Bachelor's in Business, Logistics, Operations, Engineering

Skills:Project managementContinuous improvementProblem solvingCapacity planningPerformance management

Tech Stack:Lean Six SigmaKaizenStandard operating procedures (SOPs)

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

TikTok Shop - Site Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Manage end-to-end e-commerce fulfillment operations, including inbounding, pick/pack, and outbound activities.
•Own and deliver operational KPIs and cost targets for regional responsibility areas across safety, productivity, quality, and financial goals.
•Provide strategic and long-term planning inputs, including peak season planning.
•Drive continuous improvement to optimize operations and increase productivity.
•Set objectives and metrics for node operations and manage team goals, measure performance, and provide feedback.

Key Requirements

•Bachelor’s degree in Business, Logistics, Operations, Engineering, or related field (or equivalent practical experience).
•5+ years managing third-party logistics providers/vendors.
•Strong project management and continuous improvement skills.
•Experience managing inbound, outbound, or quality operations with deep understanding of key metrics, inputs, and outputs.
•Proven operations management track record, including problem solving, capacity planning, and cost management.

Experience:5+ yearsE-commerce fulfillmentThird-party logisticsSupply chain

Education:Bachelor's in Business, Logistics, Operations, Engineering

Skills:Project managementContinuous improvementProblem solvingCapacity planningPerformance management

Tech Stack:Lean Six SigmaKaizenStandard operating procedures (SOPs)

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn