Account Representative (Tucson, AZ, US, 85706)

Epiroc
Tucson
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Relationship building","Consultative selling","Organizational skills","Analytical problem-solving","Communication"]

Lead strategic customer accounts in the mining and construction space by coordinating the implementation, deployment, and adoption of automation, digital, and drilling technology solutions. Serve as the primary customer liaison across engineering, product management, service, operations, and sales teams to resolve technical and commercial issues, manage deliverables and schedules, and track project performance and customer satisfaction. Build account plans, pipelines, and CRM updates to support technology adoption, continuous improvement, and account growth.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Epiroc
Epiroc
8 hours ago

Account Representative (Tucson, AZ, US, 85706)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Lead strategic customer accounts in the mining and construction space by coordinating the implementation, deployment, and adoption of automation, digital, and drilling technology solutions. Serve as the primary customer liaison across engineering, product management, service, operations, and sales teams to resolve technical and commercial issues, manage deliverables and schedules, and track project performance and customer satisfaction. Build account plans, pipelines, and CRM updates to support technology adoption, continuous improvement, and account growth.
Location: Tucson
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead strategic customer accounts by coordinating implementation, deployment, and adoption of automation, digital, and drilling technology solutions.
  • •Serve as the primary customer liaison with engineering, product management, service, operations, and sales to coordinate execution and resolve technical and commercial issues.
  • •Manage customer deliverables, project schedules, action items, and account priorities to meet customer objectives.
  • •Develop strategic account plans supporting technology adoption, long-term customer success, and sustainable business growth.
  • •Maintain account plans, opportunity pipelines, project updates, and customer activities in CRM and project management systems; monitor satisfaction and performance for continuous improvement and account expansion.
Travel: Extensive travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeavePaid SickDisability InsuranceLife InsuranceHsa

Key Requirements

  • •3+ years of sales, account management, or customer-facing experience in an industrial environment (mining and/or construction heavy equipment preferred).
  • •Bachelor’s degree in Business, Engineering, Mining, or a related discipline preferred (equivalent education/experience acceptable).
  • •Valid driver’s license with ability to travel extensively to customer sites, industry events, and Epiroc locations as needed.
  • •Strong understanding of surface mining operations, drilling technologies, and related automation/digital solutions.
  • •Ability to build trusted customer relationships and deliver technical and commercial solutions that improve measurable business value.
Experience:3+ yearsMiningConstructionIndustrial equipmentAutomationDigital solutions
Education:Bachelor's in Business, Engineering, Mining (or related)
Skills:Relationship buildingConsultative sellingOrganizational skillsAnalytical problem-solvingCommunication
Licenses:Valid driver's license
Tech Stack:CRMMicrosoft OfficeSales forecasting toolsProject management systems

Company Brief

Epiroc
Designs, manufactures and services equipment, tools and solutions for mining and infrastructure industries, including rock drilling rigs, excavation tools, and aftermarket services to improve productivity and sustainability.
Industry: Mining & Metals
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stockholm, Sweden
Founded: 2018
WebsiteLinkedIn