Campus Undergraduate Summer Internship Program - 2027 Industrial Engineering, Global Servicing- Phoenix, AZ

American Express
Phoenix
Workplace: HybridInternshipUSD 24.05 - 63 hourlyFunction: Industrial, Process & Manufacturing EngineeringEducation: bachelorsSkills: ["Communication","Quantitative analysis","Root cause analysis","Interpersonal skills","Independent work"]

Work as an Industrial Engineering intern within Global Servicing, acting as an internal business consultant to improve servicing and operations. Lead end-to-end project efforts—collecting and analyzing data, developing proposals for senior leadership, and deploying improvements to systems and processes. Collaborate across enterprise groups (Technology, Finance, Risk, Operations, Marketing, and more) while applying continuous process improvement, quantitative analysis, and common IE tools like Excel and SQL.

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American Express
American Express
1 day ago

Campus Undergraduate Summer Internship Program - 2027 Industrial Engineering, Global Servicing- Phoenix, AZ

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Last checked: 22 hours agoStatus: Live

Job Summary

Work as an Industrial Engineering intern within Global Servicing, acting as an internal business consultant to improve servicing and operations. Lead end-to-end project efforts—collecting and analyzing data, developing proposals for senior leadership, and deploying improvements to systems and processes. Collaborate across enterprise groups (Technology, Finance, Risk, Operations, Marketing, and more) while applying continuous process improvement, quantitative analysis, and common IE tools like Excel and SQL.
Location: Phoenix
Workplace: Hybrid
Employment Type: Internship
Job Function: Industrial, Process & Manufacturing Engineering
Seniority: Intern level

Key Responsibilities

  • •Lead and support end-to-end projects that collect data, analyze for insights, and develop proposals and recommendations for senior leadership.
  • •Deploy improvements to systems and processes to reduce costs while enabling superior customer experiences.
  • •Directly drive project implementation and make a real-world impact on the business and Card Members.
  • •Collaborate across diverse enterprise groups (Technologies, Finance, Risk, Operations, Marketing, Brand, external vendors, and more).
  • •Apply statistical manufacturing tools, consulting techniques, and process improvement methods (e.g., continuous improvement and problem-solving).

Pay and Benefits

Salary: USD 24.05 - 63 hourly
Perks:Wellness StipendCounseling Support

Key Requirements

  • •Currently enrolled in a full-time Bachelor’s degree program with an expected graduation date between December 2027 and June 2028.
  • •Strong verbal and written communication with superiors and peers.
  • •Ability to perform root-cause and quantitative analysis, including applying analytical skills and continuous process improvement/problem-solving methodologies.
  • •Knowledge or exposure to common IE software such as Excel and SQL.
  • •Knowledge of multiple IE topics (e.g., Six Sigma, lean, statistics, operations research, forecasting, quality control/statistical process control, or process/value stream mapping).
Experience:Process improvementSix SigmaLeanOperations researchForecastingStatistical process control
Education:Bachelor's in Industrial, Manufacturing, Systems, or Operations Engineering; Informatics; Information Technology/Systems; Supply Chain Management; Engineering Management
Skills:CommunicationQuantitative analysisRoot cause analysisInterpersonal skillsIndependent work
Tech Stack:ExcelSQL

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn