Field Services Technician

NTT
Mexico
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Client liaison","Troubleshooting","Communication","Needs assessment"]

Provide on-site integration and support for company and multi-vendor systems solutions, including installation, implementation, configuration, maintenance, troubleshooting, and repair. Install and maintain desktops, notebooks, printers, and associated peripherals, operating systems, and networking components. Serve as the client liaison for administrative and technical matters, clarifying responsibility boundaries between sales, client support, and engineering teams.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
NTT
NTT
5 days ago

Field Services Technician

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Provide on-site integration and support for company and multi-vendor systems solutions, including installation, implementation, configuration, maintenance, troubleshooting, and repair. Install and maintain desktops, notebooks, printers, and associated peripherals, operating systems, and networking components. Serve as the client liaison for administrative and technical matters, clarifying responsibility boundaries between sales, client support, and engineering teams.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Integrate company and multi-vendor systems solutions for clients on-site.
  • •Install, implement, configure, maintain, troubleshoot, and repair desktops, notebooks, printers, and associated peripherals.
  • •Handle on-site and/or remote installation and implementation activities as needed.
  • •Act as a liaison between the company and the client for administrative and technical matters.
  • •Assess client issues and clarify the appropriate internal team responsible for resolution.

Key Requirements

  • •Perform on-site integration of company and multi-vendor systems solutions, including hardware, software, and networking products.
  • •Conduct on-site and/or remote installation, implementation, configuration, maintenance, troubleshooting, and/or repair of desktops and notebooks.
  • •Support on-site installation/maintenance/troubleshooting/repair of printers and associated peripherals.
  • •Provide administrative and technical client liaison support.
  • •Interpret clients’ needs and help determine whether resolution falls to sales personnel, client support representatives, or engineers.
Skills:Client liaisonTroubleshootingCommunicationNeeds assessment
Tech Stack:HardwareSoftwareNetworking productsOperating systemsDesktopsNotebooksPrintersPeripherals

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn