Store Manager - Crate n Barrel

Majid Al Futtaim
Dubai
Workplace: OnsiteOthersFunction: OtherExperience: 4-5 yearsSkills: ["Customer service","Coaching","Mentoring","Analytical thinking","Stakeholder management"]

Lead daily operations of a Crate n Barrel store, owning performance against sales targets and driving profitability. Ensure exceptional customer service, coach and mentor the store team, and maintain compliance across funds handling, security, personnel practices, and record keeping. Monitor stock and brand performance to develop sales action plans, manage in-store processes like cash intake and stockroom administration, and provide analytical feedback to Operations and Buying/Planning.

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Majid Al Futtaim
Majid Al Futtaim
2 months ago

Store Manager - Crate n Barrel

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Last checked: 7 hours agoStatus: Live

Job Summary

Lead daily operations of a Crate n Barrel store, owning performance against sales targets and driving profitability. Ensure exceptional customer service, coach and mentor the store team, and maintain compliance across funds handling, security, personnel practices, and record keeping. Monitor stock and brand performance to develop sales action plans, manage in-store processes like cash intake and stockroom administration, and provide analytical feedback to Operations and Buying/Planning.
Location: Dubai
Workplace: Onsite
Employment Type: Others
Seniority: Manager level

Key Responsibilities

  • •Drive sales target achievement and daily store operations in line with business objectives, while maintaining brand and company image.
  • •Deliver highest levels of customer service across the store team and create approaches to attract new customers and expand store traffic.
  • •Track brand performance by reviewing stock levels, monitoring best sellers and slow-moving inventory, and developing action plans to increase sales.
  • •Ensure compliance of subordinates with company policies and standards, including funds/property handling, personnel practices, security, sales, and record-keeping procedures.
  • •Coach, train, and mentor store teams on brand/product knowledge and overall retail understanding; execute in-store processes such as cash intake and stockroom/stock-take administration.

Key Requirements

  • •4–5 years of industry experience with managerial background.
  • •Proven record of maximizing business performance.
  • •Strong understanding of key customer segments and ability to align the team to them.
  • •Ability to identify critical paths and engage stakeholders to ensure timely decisions.
  • •Sound judgment to make hard calls and know when to delegate upward.
Experience:4-5 yearsRetail
Skills:Customer serviceCoachingMentoringAnalytical thinkingStakeholder management

Company Brief

Majid Al Futtaim
Emirati-owned diversified lifestyle conglomerate operating shopping malls, retail (including Carrefour franchise), leisure, hotels, and real estate across the Middle East, Africa and Asia, serving hundreds of millions of customers annually.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1992
Glassdoor
Glassdoor: 3.5
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