Senior Success Guide - Data Cloud/ Agentforce - Italian Speaking

Salesforce
Dublin
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 4-6 yearsEducation: bachelorsSkills: ["Communication","Interpersonal","Relationship-building","Mentoring"]

Senior Customer Success role focused on Data Cloud and Agentforce, advising Premier/Signature customers, running engagements, building stakeholder relationships, and mentoring teams to maximize adoption and ROI of Data Cloud and AI-enabled Agentforce solutions.

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Salesforce
Salesforce
6 months ago

Senior Success Guide - Data Cloud/ Agentforce - Italian Speaking

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Last checked: 4 hours agoStatus: Live

Job Summary

Senior Customer Success role focused on Data Cloud and Agentforce, advising Premier/Signature customers, running engagements, building stakeholder relationships, and mentoring teams to maximize adoption and ROI of Data Cloud and AI-enabled Agentforce solutions.
Location: Dublin
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Be a trusted Data Cloud or Agentforce subject-matter expert for the broader Success Guide organization, including an understanding of how Data Cloud relates and supports the success of AI and vice versa
  • •Engage with our Premier and Signature customers both reactively and proactively to enable, advise, and optimize current Data Cloud and Agentforce usage
  • •Run engagements aligned with Data Cloud and Agentforce product capabilities, tailoring conversations to the unique needs and opportunities of our customers
  • •Build strong relationships with both internal and external business stakeholders
  • •Drive thought leadership, when possible, through mentoring and knowledge sharing

Key Requirements

  • •4-6 years’ experience in a customer-facing role in the technology industry, preferably with strong Data 360 and AI expertise
  • •Experience with Data 360 and discussing the competitive advantage Data Cloud offers to AI functionality
  • •Fluent Italian speaker
  • •Strong communication and interpersonal skills; ability to work collaboratively with cross-functional, global teams
  • •Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers, driving tangible results
Experience:4-6 yearsData CloudAIData 360Agentforce
Education:Bachelor's
Skills:CommunicationInterpersonalRelationship-buildingMentoring
Languages:Italian
Tech Stack:Data CloudAIData 360

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor