SSA Cordant Contracts Manager

Baker Hughes
Houston
Workplace: OnsiteFull timeFunction: Legal, Risk & ComplianceExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Customer relationship management","Risk management","Business acumen","Prioritization"]

Own customer subscription service agreements for long-term services, ensuring on-time, successful delivery and achievement of contractual and financial commitments. Serve as the primary customer contact, coordinating with cross-functional teams to resolve issues and meet SLAs and service-level performance metrics. Monitor compliance, manage contract governance and business reviews, and drive growth by partnering with regional sales and service teams while supporting retention across multiple industrial industries.

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Baker Hughes
Baker Hughes
2 months ago

SSA Cordant Contracts Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Own customer subscription service agreements for long-term services, ensuring on-time, successful delivery and achievement of contractual and financial commitments. Serve as the primary customer contact, coordinating with cross-functional teams to resolve issues and meet SLAs and service-level performance metrics. Monitor compliance, manage contract governance and business reviews, and drive growth by partnering with regional sales and service teams while supporting retention across multiple industrial industries.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Mid level

Key Responsibilities

  • •Serve as the primary owner of customer subscription service agreements to ensure successful execution, customer satisfaction, and achievement of contractual and financial commitments.
  • •Act as the main point of contact for customers, coordinating with cross-functional teams to ensure seamless contract delivery and issue resolution.
  • •Monitor compliance with contractual obligations, SLAs, operational requirements, performance metrics, and financial targets.
  • •Partner with regional Sales and Service teams to identify growth opportunities, expand contracts, and develop value-added service solutions.
  • •Lead contract governance activities including business reviews, performance assessments, risk management, and customer engagement initiatives.
Travel: Medium travel

Pay and Benefits

Perks:Health Insurance401kLife InsuranceDisability

Key Requirements

  • •Bachelor’s degree from an accredited college or university, or an equivalent combination of education and relevant industry experience.
  • •5+ years of experience in contract management, project management, customer success, service delivery, or related roles within industrial sectors.
  • •Experience managing customer-facing commercial agreements, service contracts, or subscription-based service programs.
  • •Strong business acumen to manage financial commitments, contractual obligations, operational performance, and customer expectations.
  • •Excellent verbal and written communication skills with the ability to build relationships and prioritize competing demands in a fast-paced environment.
Experience:5+ yearsOil & gasPower generationChemicalsManufacturingIndustrial reliability
Education:Bachelor's
Skills:CommunicationCustomer relationship managementRisk managementBusiness acumenPrioritization
Licenses:Driver’s licenseTWIC card
Certifications:PMPCCCM
Tech Stack:Bently NevadaBently Nevada hardwareBently Nevada software

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Baker Hughes
Provides oilfield equipment, technologies, and services for the energy industry, including drilling, production, and industrial solutions. Serves upstream, midstream, and downstream customers worldwide with products and services focused on efficiency and reliability.
Industry: Energy Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1907
WebsiteLinkedIn