Percona

8 months ago

PostgreSQL Database Support Engineer - EMEA (Remote)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Join a remote, globally distributed Percona support team to diagnose, analyze, and resolve PostgreSQL issues for our DBA customers. You’ll collect data, investigate problems, and share results via email, chat, or screen-sharing, while also contributing blog posts, forum answers, and knowledge base articles to support the open-source community.

Location: EMEA, Lisbon, Warsaw, Bucharest, United Kingdom, Dublin, Frankfurt, Paris

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Help our customers’ DBA teams by gathering relevant data and providing detailed analyses of findings via email, chat, or voice.
•Perform screen-sharing sessions for production-impacting issues to quickly navigate and resolve problems.
•Author new blog posts for the open-source community and create knowledge base articles for frequently seen issues.
•Answer questions on our forum and host webinars as part of community engagement.
•Continuously improve expertise with new PostgreSQL technologies while working in a remote, globally distributed team.

Travel: Low travel

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkLearning BudgetEquityFlexible Hours

Key Requirements

•Good hands-on knowledge of PostgreSQL and the PostgreSQL ecosystem of tools and technologies.
•Experience with backup solutions such as pg_base_backup, pgBackRest and WAL-G, including Point-in-Time Recovery (PITR).
•Knowledgeable about high availability solutions (replication, routers, proxies) and zero-downtime procedures.
•Demonstrable experience administering Linux-based systems and monitoring requirements; able to troubleshoot methodically.
•Strong English communication skills and openness to travel occasionally; Kubernetes knowledge is highly desirable.

Experience:Open sourceDatabasesPostgresqlRemote

Skills:CommunicationProblem-solvingTeamworkCustomer focus

Languages:English

Tech Stack:PostgreSQLPgBackRestWAL-GPatroniRepmgrStolonKubernetesAWSAzureGCPPMMAnsiblePuppetChefANSI SQLCLinux

Company Brief

Percona

Provides open-source database software, support, managed services and consulting for MySQL, MongoDB, PostgreSQL, Redis and related technologies to help organizations monitor, manage, secure and optimize database environments.

Industry: Data Infrastructure

Company Size: Large (251 to 1,000 employees)

Revenue: USD 25M to 50M

Growth: Established Company

Funding: Bootstrapped

Headquarters: Durham, United States

Founded: 2006

Glassdoor: 4.2

Website LinkedIn Glassdoor

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Percona

8 months ago

PostgreSQL Database Support Engineer - EMEA (Remote)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: EMEA, Lisbon, Warsaw, Bucharest, United Kingdom, Dublin, Frankfurt, Paris

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Help our customers’ DBA teams by gathering relevant data and providing detailed analyses of findings via email, chat, or voice.
•Perform screen-sharing sessions for production-impacting issues to quickly navigate and resolve problems.
•Author new blog posts for the open-source community and create knowledge base articles for frequently seen issues.
•Answer questions on our forum and host webinars as part of community engagement.
•Continuously improve expertise with new PostgreSQL technologies while working in a remote, globally distributed team.

Travel: Low travel

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkLearning BudgetEquityFlexible Hours

Key Requirements

•Good hands-on knowledge of PostgreSQL and the PostgreSQL ecosystem of tools and technologies.
•Experience with backup solutions such as pg_base_backup, pgBackRest and WAL-G, including Point-in-Time Recovery (PITR).
•Knowledgeable about high availability solutions (replication, routers, proxies) and zero-downtime procedures.
•Demonstrable experience administering Linux-based systems and monitoring requirements; able to troubleshoot methodically.
•Strong English communication skills and openness to travel occasionally; Kubernetes knowledge is highly desirable.

Experience:Open sourceDatabasesPostgresqlRemote

Skills:CommunicationProblem-solvingTeamworkCustomer focus

Languages:English

Tech Stack:PostgreSQLPgBackRestWAL-GPatroniRepmgrStolonKubernetesAWSAzureGCPPMMAnsiblePuppetChefANSI SQLCLinux

Company Brief

Percona

Industry: Data Infrastructure

Company Size: Large (251 to 1,000 employees)

Revenue: USD 25M to 50M

Growth: Established Company

Funding: Bootstrapped

Headquarters: Durham, United States

Founded: 2006

Glassdoor: 4.2

Website LinkedIn Glassdoor